Sales Support Specialist

Littelfuse is one of America's Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.

Reporting to the Inside Sales Supervisor, the Sales Support Specialist will be responsible for the service and support of external channels and new business activities. Building strong relationships with our Commercial Vehicle Business Unit customers globally, the Sales Support Specialist will perform a variety of sales and customer service-related activities including sales support, pricing, quoting, financial reporting, business reviews, presentations, research, and problem resolution.

Responsibilities:

• Provide support to the global customers and sales teams

• Cooperate with global parties involved concerning complaints and claims

• Manage Pricing and Quotations

• Maintain communication between Product Management, Marketing and Sales to meet corporate objectives

• Keep track with sales numbers and turnover, financial reports

• Support the entire inside sales process from proposal to close

• Customer support on the phone about 15% of the time, no cold calling is required

Requirements:

• Bachelor's or university degree

• 3+ years of experience in a sales support or administrative role

• Familiarity with manufacturing and manufacturing cost analysis

• Experience with global manufacturing companies preferred

• Proficiency in Microsoft Office Suite and experience with any CRM software would be an advantage

• Strong attention to detail and accuracy

• Effective communication and interpersonal skills

• JD Edwards experience preferred

• Be onsite in Plainville, CT 2 days a week (Hybrid work)

Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values - Customer Focus, Integrity, Innovation, Teamwork, and Results Driven - support us on our mission to improve the safety, reliability, efficiency, and performance of our customers' products and systems.

We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference - everywhere, every day.

We offer a competitive salary package and a variety of benefits, including Medical, Dental, Vision, Life, AD&D, Disability, and Retirement benefits as well as development opportunities like internal Lean Six Sigma Certification.