Sales Support

Snugz USA West Jordan , UT 84084

Posted 2 months ago

Schedule: 8:00am 5:00pm MST M-F

Training Required: SnugZ Customer service training complete

Pay Rate: $16.00 an hour

Sales Department Overview

Sales department is a dynamic team of detail oriented, fast pace, self-motivated and dedicated people working together as the face of SnugZ to ensure SnugZ is represented to our customers as a dependable responsive, trustworthy supplier. Our core values: Work Like Crazy, Care Passionately, Think Big and Do What's Right are the backbone of how we function as a team.

Job Description

SnugZ USA is seeking a dynamic, detail oriented person to work in a fast paced, growing and fun environment. We are looking for someone who is self-motivated, hardworking, persistent and dependable to join our growing team in the promotional products industry that encompasses the SnugZ core values.

The Sales Support Position will be responsible for assisting the assigned sales executive in supporting the team's designated accounts. Responsibilities will include managing orders and tracking HQ orders ensuring no order hiccups through the production process as well as providing detailed quotes for program and promotional opportunities.

The ideal candidate for this position will have established sales and/or marketing experience as well as detailed data entry experience and a commitment to delivering the highest level of professional dedication and performance. This position requires an individual who is a highly motivated and highly detail-oriented.

Essential Functions and Primary Duties

Responsibility Breakdown: 30% Watching Orders through Production - 50% Quoting & Quote follow up 20% Pro-Active Selling

Analyze, manage and track in-process orders.

Act as a central point of contact for customers and operations once orders are placed.

Managing resolutions with prompt issue identification and implementing solutions

Preparing product presentation material, product updates, specials and marketing opportunities to customer base.

Preparing formal product and freight quotes with product suggestions for company programs,

Conducting comparative data analysis to discover growth opportunities within customer base as well as new customer opportunities.

Key Responsibilities

Partner with Sales Executive Manager to maximize coverage and revenue potential on all assigned accounts

Assist in preparing presentations to inform customers of SnugZ USA products, decoration capabilities, marketing programs and business solutions with a focus on sales

Navigate, qualify & research B2B partnerships; engage via email/phone with customers

Achieve monthly sales quota; work with sales team to achieve organizational sales goals

Achieve expected volume of proactive customer calls while managing inbound requests

Practice knowledge of consultative selling approach

Develop creative presentations, programs, specials and flyers for new opportunities

Effectively manage multiple projects and assignments through to completion

Participate in continuous improvement activities to include idea generation

Manage quoting projects and proactive ideation

Other duties as assigned

Requirements/Qualifications

College Degree Preferred - areas of Sales, Marketing, Communications or Business
2+ years' experience in Sales and/or Marketing as well as High Level Data Entry

Communicate clearly and professionally with exceptional written and verbal skills

High interest in consumer products for marketing events and advertising

Strong ability to sell products with an "on trend" component understanding trends and how to bring the trend to market

High level of enthusiasm with a positive attitude with an eagerness to learn

Ability to generate original solutions to business opportunities and challenges

Ability to utilize continuous improvement concepts and philosophies on a regular basis

Ability to navigate through systems such as CRM, Syteline, Outlook, Excel, Wrike

Must be customer focused, confident and goal driven

High adaptability to change

High level of integrity

Must be detail oriented, organized, a self-starter and ability to prioritize workload effectively



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