Schedule: 8:00am 5:00pm MST M-F
Training Required: SnugZ Customer service training complete
Pay Rate: $16.00 an hour
Sales Department Overview
Sales department is a dynamic team of detail oriented, fast pace, self-motivated and dedicated people working together as the face of SnugZ to ensure SnugZ is represented to our customers as a dependable responsive, trustworthy supplier. Our core values: Work Like Crazy, Care Passionately, Think Big and Do What's Right are the backbone of how we function as a team.
SnugZ USA is seeking a dynamic, detail oriented person to work in a fast paced, growing and fun environment. We are looking for someone who is self-motivated, hardworking, persistent and dependable to join our growing team in the promotional products industry that encompasses the SnugZ core values.
The Sales Support Position will be responsible for assisting the assigned sales executive in supporting the team's designated accounts. Responsibilities will include managing orders and tracking HQ orders ensuring no order hiccups through the production process as well as providing detailed quotes for program and promotional opportunities.
The ideal candidate for this position will have established sales and/or marketing experience as well as detailed data entry experience and a commitment to delivering the highest level of professional dedication and performance. This position requires an individual who is a highly motivated and highly detail-oriented.
Essential Functions and Primary Duties
Responsibility Breakdown: 30% Watching Orders through Production - 50% Quoting & Quote follow up 20% Pro-Active Selling
Analyze, manage and track in-process orders.
Act as a central point of contact for customers and operations once orders are placed.
Managing resolutions with prompt issue identification and implementing solutions
Preparing product presentation material, product updates, specials and marketing opportunities to customer base.
Preparing formal product and freight quotes with product suggestions for company programs,
Conducting comparative data analysis to discover growth opportunities within customer base as well as new customer opportunities.
Partner with Sales Executive Manager to maximize coverage and revenue potential on all assigned accounts
Assist in preparing presentations to inform customers of SnugZ USA products, decoration capabilities, marketing programs and business solutions with a focus on sales
Navigate, qualify & research B2B partnerships; engage via email/phone with customers
Achieve monthly sales quota; work with sales team to achieve organizational sales goals
Achieve expected volume of proactive customer calls while managing inbound requests
Practice knowledge of consultative selling approach
Develop creative presentations, programs, specials and flyers for new opportunities
Effectively manage multiple projects and assignments through to completion
Participate in continuous improvement activities to include idea generation
Manage quoting projects and proactive ideation
Other duties as assigned
College Degree Preferred - areas of Sales, Marketing, Communications or Business
2+ years' experience in Sales and/or Marketing as well as High Level Data Entry
Communicate clearly and professionally with exceptional written and verbal skills
High interest in consumer products for marketing events and advertising
Strong ability to sell products with an "on trend" component understanding trends and how to bring the trend to market
High level of enthusiasm with a positive attitude with an eagerness to learn
Ability to generate original solutions to business opportunities and challenges
Ability to utilize continuous improvement concepts and philosophies on a regular basis
Ability to navigate through systems such as CRM, Syteline, Outlook, Excel, Wrike
Must be customer focused, confident and goal driven
High adaptability to change
High level of integrity
Must be detail oriented, organized, a self-starter and ability to prioritize workload effectively