Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Sales Support Representative, Print & Marketing

Expired Job

Staples La Mirada , CA 90637

Posted 3 months ago

Description

Position Summary

As a Print Sales Support Representative you are responsible to support the Print & Marketing Services Account Consultants for transactional order support, follow through and customer service issues for their established accounts, often times working directly with the customers. You would manage these responsibilities through product and service knowledge and utilization of available resources and tools. Support of multiple Print Account Consultant area sales teams will result in revenue generation and growth in customer retention resulting from satisfaction with products and services sold to them.

Primary Responsibilities:

  • Places orders through appropriate P&MS partners e.g. Staples Promotional Products, Non Stock Procurement, Digital Copy Facilities and Staples Retail

  • Keeps detailed status report of all jobs in production and estimated delivery

  • Follows up on all orders to assure delivery to customer as promised; follows up on customer concerns

  • Communicates with Account Consultant team and Area Sales Manager daily on status and or issues related to production progress

  • Takes the lead on obtaining customer proof approval; troubleshoots and works with the customer and business partners to resolve and minimize common production obstacles

  • Orders samples for client review as needed

  • Provides recommendations to customers on how to utilize reorder services, best spend opportunities, etc.

  • Provide timely updates to Area Sales Manager and Account Consultants on task progress and completion

  • Pull daily reports utilizing salesforce.com as relates to daily/weekly sales productivity

  • Other duties, as assigned by the Team Manager or Area Sales Manager.

Qualifications

Basic Qualifications:

  • High school diploma or GED

  • Previous customer service experience and/or account management

  • Excellent verbal communication skills with customers, account managers, and other partners; strong telephone communication skills

  • Excellent written communication skills to professionally communicate with customers, account managers, and partners

  • Print experience preferred

  • Ability to develop relationships based on strong interpersonal communication skills and engagement

  • Time management, organization, and follow-through skills. Ability to work independently

  • Ability to work under pressure of order deadlines regardless of interruptions

  • Ability to learn product, pricing and company policy information

  • Basic PC skills including ability to navigate in a windows environment and proficiency in software applications (Word, Excel, PowerPoint, and Outlook)

  • Demonstrated record of consistently good attendance/punctuality

Preferred Qualifications:

  • Bachelor's Degree in Business Administration or related field

  • Analytical and problem-solving skills

  • Identify and anticipate business partner requirements, expectations and needs

  • Previous copy and print in a sales or production environment

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Staples


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Warehouse Support

Home Depot

Posted 1 week ago

VIEW JOBS 12/1/2018 12:00:00 AM 2019-03-01T00:00 Job Description Position Purpose: Associates in a Warehouse Support role may perform activities related to scheduling inbound and/or outbound activities in the Distribution Center; ensure inventory accuracy within the processing areas, system and process quality as well as vendor compliance and/or outbound shipment to our stores. They may also perform required administrative and general office/clerical duties in support of a particular functional area within the DC. Some Support roles may be responsible for ensuring the DC has required functioning hardware to allow associates to work efficiently and meet production and customer goals. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. These roles will build relationships with internal Suppliers/customers and internal functional groups at the DC to drive quality and accuracy within the DC and service stores. Following Home Depot safety policies and procedures is of great importance in these positions. Specific Warehouse Support positions may include: Outbound Coordinator, Transportation Coordinator, Inventory Control Associate, AP Auditor, DC Systems Coordinator and Customer Service Coordinator Logistics, HR Coordinator, General Office Associate and Administrative Assistant. Home Depot La Mirada CA

Sales Support Representative, Print & Marketing

Expired Job

Staples