Sales Support Representative, Expert 1

Merck Kgaa Saint Louis , MO 63150

Posted 2 months ago

Your Role:

An exciting opportunity has arisen to join MilliporeSigma as a Sales Support Representative. This role will manage and optimize customer relationships by supporting all transactional and consultative sales activities for the Research Commercial organization. You will partner with the sales organization by developing customer relationships and coordinating internal activities on behalf of the Sales Representative. This position will require outbound and inbound calling. There is a lead qualification component, which will require outbound calling to customers. Strong organizational skills will be needed to balance the inbound and outbound activities. Creative problem-solving skills are a necessity when resolving customer concerns. Providing an exceptional customer experience (both internal and external customers) is our priority.

Roles/Responsibilities will include:

  • Lead Qualification

  • Proactive management of customer's product reservations

  • Proactive communication to customers and Commercial organization regarding sample and order delivery.

  • Process quote requests on behalf of the Commercial organization

  • Liason between customer and Commercial organization (pre and post sale)

Who You Are:

Minimum Qualifications:

  • High school diploma or GED
  • 2+ years of diverse customer service/office administrative experience (outbound calling experience desirable)

Preferred Qualifications:

  • BS/BA desirable

  • Advanced problem-solving skills

  • Advanced organizational skills

  • Comfortable making outbound calls to customers (lead qualification)

  • Capable of working in a fast paced environment with the ability to adapt to changing processes/systems

  • High sense of urgency and ownership required

  • Create a collaborative environment

  • Embrace challenges

  • Be eager to learn and share knowledge

  • Basic understanding of the sales process

  • Intermediate PC skills including Word and Excel

Job Requisition ID: 187955

Location: St. Louis

Career Level: D - Professional (4-9 years)

Working time model: full-time


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Support Representative Expert 1

EMD Millipore

Posted 2 months ago

VIEW JOBS 3/15/2019 12:00:00 AM 2019-06-13T00:00 Your Role: An exciting opportunity has arisen to join MilliporeSigma as a Sales Support Representative. This role will manage and optimize customer relationships by supporting all transactional and consultative sales activities for the Research Commercial organization. You will partner with the sales organization by developing customer relationships and coordinating internal activities on behalf of the Sales Representative. This position will require outbound and inbound calling. There is a lead qualification component, which will require outbound calling to customers. Strong organizational skills will be needed to balance the inbound and outbound activities. Creative problem-solving skills are a necessity when resolving customer concerns. Providing an exceptional customer experience (both internal and external customers) is our priority. Roles/Responsibilities will include: * Lead Qualification * Proactive management of customer's product reservations * Proactive communication to customers and Commercial organization regarding sample and order delivery. * Process quote requests on behalf of the Commercial organization * Liason between customer and Commercial organization (pre and post sale) Who You Are: Minimum Qualifications: * High school diploma or GED * 2+ years of diverse customer service/office administrative experience (outbound calling experience desirable) Preferred Qualifications: * BS/BA desirable * Advanced problem-solving skills * Advanced organizational skills * Comfortable making outbound calls to customers (lead qualification) * Capable of working in a fast –paced environment with the ability to adapt to changing processes/systems * High sense of urgency and ownership required * Create a collaborative environment * Embrace challenges * Be eager to learn and share knowledge * Basic understanding of the sales process * Intermediate PC skills including Word and Excel Job Requisition ID: 187955 Location: St. Louis Career Level: D - Professional (4-9 years) Working time model: full-time US Disclosure The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination. North America Disclosure The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday. Job Segment: Sales Support, Sales Rep, Sales, Research EMD Millipore Saint Louis MO

Sales Support Representative, Expert 1

Merck Kgaa