Sales Support Manager

Brooklyn Brands Bronx , NY 10451

Posted 5 months ago

The Sales Support Manager plays an integral role in supporting our sales team, broker network and senior leadership team by performing two unique, yet highly integrated functions: leading all market research and sales analytics functions, and then successfully leveraging these insights into actionable formats that facilitate an accelerated level of profitability, sales growth and overall market share/ACV. Primary responsibilities include:


  • Leading all primary and secondary market research and analysis initiatives including managing all related projects (internal or external) from inception to completion
  • Proactively updating all relevant consumer, channel or marketing trends
  • Retrieval and aggregation of relevant internal and external data into easily digestible and actionable formats
  • Ongoing analysis of customer, product and channel-specific volumes and margins
  • Assisting senior leadership in optimizing pricing, margin, promotional and product assortment decisions
  • Identifying potential new market, channel, product or promotional opportunities
  • Building effective presentation templates for the sales team to support customer presentations and category business reviews


  • Managing the setup and maintenance of all customer portals and vendor setup requirements, including reviewing and submitting new item forms, pricing updates and master vendor agreements
  • Coordinating the use of outside sales and marketing support resources such as food photographers, graphic designers, printers
  • Maintaining the company's online sales portal and internal product specification database
  • Project managing the on-time and on-budget completion of all print and electronic projects through all phases of the project from inception to completion
  • Assisting in the production of in-house sales and marketing materials, including company presentations, press kits, point of purchase items, and sell sheets leverage insights gained from market research work
  • Supporting all trade show and distributor events, including the coordination of booth setup, product sample and display shipments, merchandising support materials, booth maintenance and return shipment
  • Assisting customer service (as needed) with order entry, logistics tracking, and responding to customer inquires
  • All other duties as assigned by management


  • Previous experience in a food, CPG or related product environment selling to large retail chains, big box stores and/or national distributors or previous experience as a category buyer, merchant or analyst
  • Excellent oral and written communication skills
  • Advanced PowerPoint and Excel skills
  • category management knowledge and experience highly desirable
  • Ability to multi-task while maintaining a high level of accuracy
  • High level of analytical thinking
  • Excellent project management skills
  • Self-motivated professional who holds themselves accountable but is not afraid to ask for help when deadlines are in jeopardy
  • Ability to work collaboratively with multiple internal and external stakeholders simultaneously
  • "Roll up your sleeves" attitude when it comes to working within tight deadlines
  • Ability to travel occasionally (on an as needed basic) to attend trade shows or other related events
  • BS required/MBA highly preferable
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Sales Support Manager

Brooklyn Brands