Sales Support Associate

PURPOSE

Videray Technologies exists to create a safer society across the globe. We have created some of the world’s most powerful, user-friendly, and ultra-portable handheld x-ray inspection devices to help our clients see through surfaces to detect illicit drugs, contraband, and potential threats.

Our technology is already progressing on this mission both domestically and internationally in over 80 countries. You’ll be working with a fun, smart, and driven group of individuals to ensure we can continue to fulfill this mission in the years to come!

POSITION

We are seeking an energetic, organized, and driven Sales Support Representative to join our team in our Boston, MA office. In this role you will work closely with Regional Sales Managers and Directors to support various activities related to business development, direct sales, and partner management. Some of key responsibilities will be the following: 

• Lead online and in-person product demonstrations
• Lead order fulfillment process and customer onboarding
• Assist with customer and partner communications as needed
• Assist with partner onboarding and renewal as needed
• Assist with business development, lead nurturing, and quoting
• Assist with tender and proposal documentation
• Domestic and potentially international travel is required (up to 25% travel)

As a member of a rapidly growing team, you will have many opportunities for growth and role expansion. This role will report to our Business Development Manager

Requirements

QUALIFICATIONS

• Must be in our Boston office
• Language requirements:
• Fluency in English
• Proficiency or Fluency in Spanish/French/Arabic is a plus
• Excels at stakeholder communication and rapport building 
• Goal orientated with a track record of overachieving on targets/KPIs
• Experience in customer-facing or outreach roles is preferred
• Tech-savvy and have a desire to learn in-depth product knowledge
• Bachelor's Degree preferred

Top performers will demonstrate:

• Genuine curiosity about global business, hardware, and software technology
• A growth mindset and a habit of seeking feedback for self-development.
• An ability to collaborate cross-functionally to achieve success.
• A team player who loves autonomy in their role with great collaboration and communication skills

Benefits

• Flexible paid time off
• Generous health insurance coverage
• Free Team lunch on Friday
• Matching 401k
• Tremendous growth opportunity