Sales Support Assistant

Neiman Marcus San Francisco , CA 94118

Posted 2 weeks ago

Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.

Your Role

As our Sales Support Assistant you will maintain merchandise organization and administrative daily tasks to support operations and the store environment with the goal of improving the associate and client experience. You will work with 1-2 departments. This role is onsite at a specified location and will report to a Group Manager.

What You'll Do

  • Check in and receive new merchandise (includes ticketing, backstock organization) per division requirements

  • Process, track, and follow up on special orders and repair requests; communicate status to client advisors

  • Assist with special events / Made to Measure / truck shows by processing and reconciling necessary invoices and client orders

  • Process damages, reticketing, mark out of stocks and RTVs

  • Complete markdowns, signs, and move product once marked

  • Demonstrate operational skills by keeping track of daily reports and SPIFF entries, and checking receipts; ensure department and stockroom controls

What You Bring

  • Ability to shift focus quickly depending on business objectives

  • Ability to work autonomously

  • Associate will work a flexible work schedule

  • Microsoft Office Suite proficient

  • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds

Our Inclusive Benefits:

  • Medical, Dental, and Vision Benefits, including wellness and healthy lifestyle support, for associates, spouses, domestic partners, and children

  • Flexible Spending Account for eligible medical and dependent (day care) expenses and Disability Benefits, including Short-Term Disability providing income replacement up to 26 weeks

  • 16 weeks Paid Parental Leave, 2 weeks of Paid Family Leave, and Adoption Support of $10,000

  • Paid Time Off, including 6 paid holidays, 1 week in first year and then 2 weeks of vacation, 7 sick days, and 2 personal days per full year of service

  • Retirement Savings Plan (401K) with NMG matching and $20,000 Term Life Insurance paid by NMG with additional voluntary coverage available

  • Financial Solutions, including Credit Union membership, pay advances via PayActiv, tuition reimbursement, and scholarship opportunities

  • NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands

  • NMG Matching Gift Program up to $2,000 to eligible non-profits, Hardship Assistance Grants up to $7,500 for Associates, and a volunteer opportunity hub through NMG's All Heart Program

  • Personal and Professional Development Opportunities with 16,000 online learning opportunities, including NMG's Fashion Your Future, LinkedIn Learning, MasterClass, BetterUp, Connected Leaders Academy, 9 Associate Community Networks, and additional personalized learning experiences

  • NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in savings

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000 of the world's most desirable brand partners, we're delivering exceptional products and experienced services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.

As a woman co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America's few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and where showing up as your full and authentic-self is encouraged.

We're committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We're committed to providing reasonable accommodations during our Talent Attraction process. If you need assistance or would like to request an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.


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