Compass Group USA Inc Ashland , MA 01721
Posted 1 week ago
Flik Hospitality Group
Salary: $55000 - $65000 / year
Other Forms of Compensation: 10% bonus
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish.
Job Summary
Working with the operations and sales team, this position monitors incoming sales inquiries and works in the process of booking functions within defined parameters.
Key Responsibilities:
Responds to inbound sales inquiries (Corporate and Social) utilizing prepared customized responses based on event type.
Maintains contact database through CRM (HubSpot)
Schedules and conducts site tours for potential business. Ensures all areas are tour ready and tours are communicated properly to the teams involved.
Works with contracted groups throughout the detailing process of event.
Monitors available dates and follows up on the process of the booking of events.
Enters all client information into PMS system, and prepares contracts for review.
Ensures that all in house groups are well cared for and all services sold are provided.
Assists when needed in setting up, detailing and communicating with vendors and other aspects of events.
May assist personnel in setting up a function room to the desired specifications set forth by the sales office.
Represents company in a courteous, efficient, and friendly manner in all customer and employee interactions
Demonstrates a complete understanding of menu items and explains same to customers accurately
Interacts with customers and resolves customer complaints in a friendly and service - oriented manner
Preferred Qualifications:
Bachelor's Degree preferred. In lieu of degree, related work experience in: Business, Sales, Event Coordinating will be considered
Experience with or the ability to learn the following platforms: HubSpot, Canva, PMS system.
Available for work days, nights, weekends and holidays (when necessary).
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Req ID: 1311711
Flik Hospitality Group
JEANNE M LANE
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Compass Group USA Inc