Sales & Service Specialist

Banesco Aventura , FL 33180

Posted 5 days ago

Banesco USA is seeking Sales & Service Specialists.

Primary Job Duties

  • Responsible for processing and opening all new retail and commercial accounts while assisting customers in the selection of the bank's products and services.

  • Analyzes new and existing customers account activities to determine new cross-selling opportunities to expand and retain the customer's business.

  • Responsible for generating deposits by cold-calling for new sales opportunities.

  • Responds to inquiries from both internal and external customers in reference to customers' accounts and/or transactions ensuring completeness of inquiries.

  • Responsible for completing thoroughly all requests from BSA, answering KYC, ECS and RFI's on a timely basis.

  • Responsible for processing NSF and overdraft processing; holds and stop payments; acceptance and research procedures for a variety of legal processes; ATM

duties; documentation and procedures required for accounts involving the death of account holder(s); incoming and outgoing collections; incoming and outgoing

wires requests.

  • Actively participates in assuring quality control in regards to all branch functions in order to obtain satisfactory results in all audits and certifications.

  • Contributes to the overall profitability of the branch through costs controls, income generation and branch marketing efforts.

  • Ensures implementation and compliance to meet security precautions and protect customer deposits, bank assets and staff.

  • Participates in the branch operations of opening and closing the branch, servicing the vault, ordering currency and assists in balancing the vault currency and coins.

Responsible for teller duties which include vault, safe deposit and branch operations.

  • Responsible for completing annual training program assigned.

  • Performs other functions and/or duties as assigned.

Job Requirements

  • Education: Associate Degree in Business Administration preferred or equivalent work experience.

  • Experience: Three (3) years of experience in the Banking industry or cash handling field.

  • Advanced computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.)

  • Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages.

  • Strong verbal and written communication skills, ability to communicate at all levels of the organization.

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Sales & Service Specialist

Banesco