Sales & Service Representative (Bank Teller/Universal Banker)

Overview Are you a people person? Be a First Citizens person!

Join our Gainesville branch team and make a difference. This full-time Sales and Service Representative position will be located at 643 E. Butler Parkway in Gainesville, Georgia.

The successful candidate will demonstrate: Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation; Demonstrates professionalism and empathy in customer interactions Adaptability:

Has the ability to learn and adapt quickly to new information and technology Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently; Able to process information and move quickly through problem resolution First Citizens benefits programs are designed to meet our associates where they are in life.

Full time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits Responsibilities The essential functions of the job include, but are not necessarily limited to, the following: Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs Qualifications Required Education:

High School Diploma or GED Required Experience: 6+ months customer service experience AND 1+ years recent cash-handling experience Preferred Skills and Experiences: A comfortability with sales support (cold-calling, marketing, etc.) 1+ years experience in a retail banking environment Working knowledge of Microsoft Office Strong communication skills