Sales Service Manager

Hershey Entertainment & Resorts Company Hershey , PA 17033

Posted 2 months ago

The Sales Service Manager role is responsible for planning, organizing, and executing all corporate and non-profit catered events held at Hersheypark. Job Functions (Items marked with an asterisk are essential functions of this position): Work with clients to execute ticket orders and re-orders, assist with menu selections, create event signage, setup and execute all event details for non-profit and corporate picnics.

  • Work closely with the assigned Territory Sales Manager to ensure a high level of service is consistently delivered during all sales related objectives. Including assisting the TSM in the presentation of catering options to corporate clients.

  • Collaborate across departments to fulfill all requests - i.e. set-ups, registrations, mini-parks, FAM tours, and any other special requests. Respond to all requests for picnic proposals within a 24 hour time frame.

  • Coordinate event billing details with finance and necessary operating departments throughout the Entertainment Complex and throughout the Resorts properties.

  • Serve as Manager on Duty for the Group Sales Department.

  • Assist in the planning and execution of Hersheypark's 6 Education Days. Participate in company committees as assigned.

  • Seamlessly introduce, cultivate, and manage all non-profit and corporate partnerships. The role will also communicate across departments of HE&R to ensure company success and cultivate the internal relationships on a frequent basis for continued future growth.

  • Serve as Brand Ambassador for Hersheypark

  • Perform other duties as assigned. Requirements:
    Basic Qualifications:Minimum of 2 years of related experience Industry Experience to include Amusement Park, Hospitality/Tourism, Sales/Marketing/Public Relations Must have a valid Drivers' License Bachelor's degree Additional Qualifications:Skilled in the use of Microsoft Office applications, including Excel and Word. The Sales Service Manager will need to have strategic thinking, an attention to detail, and organization skills. Effective time management skills needed include, meeting deadlines, project management, and exceeding set goals. Physical Demands & Working Conditions While performing the duties of this job, the employee is required to: Reaching Forward Occasional (<33%) climbing="" stairs="" frequent="" (34-66%)="" (ft="" maximum="" height)="" lifting="" occasional=""><33%) (lbs="" maximum="" weight)="" reaching="" overhead="" occasional=""><33%) finger="" dexterity="" frequent="" (34-66%)="" bending="" occasional=""><33%) sitting="" frequent="" (34-66%)="" standing="" occasional=""><33%) walking frequent (34-66%) this job requires minimal visual requirements. able to distinguish unlike items, detect motion, and distinguish color. this job requires a good sense of vision (either corrected or uncorrected). visual ability to operate moving equipment such as a car, truck, golf carts, etc. this job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). this job regularly requires verbal communication of detailed information to others either by phone or in person. must be able to speak and read the english language. substantial movements (motions) of the wrists, hands, and/or fingers (repetitive motion). proficient working with details on a daily basis for prolonged periods of time. nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. hershey entertainment & resorts is an equal opportunity employer walking="" frequent="" (34-66%)="" this="" job="" requires="" minimal="" visual="" requirements.="" able="" to="" distinguish="" unlike="" items,="" detect="" motion,="" and="" distinguish="" color.="" this="" job="" requires="" a="" good="" sense="" of="" vision="" (either="" corrected="" or="" uncorrected).="" visual="" ability="" to="" operate="" moving="" equipment="" such="" as="" a="" car,="" truck,="" golf="" carts,="" etc.="" this="" job="" requires="" the="" visual="" ability="" to="" perform="" detailed="" work="" at="" close="" distances="" (computer="" screens,="" accounting="" ledgers,="" using="" measurement="" devices).="" this="" job="" regularly="" requires="" verbal="" communication="" of="" detailed="" information="" to="" others="" either="" by="" phone="" or="" in="" person.="" must="" be="" able="" to="" speak="" and="" read="" the="" english="" language.="" substantial="" movements="" (motions)="" of="" the="" wrists,="" hands,="" and/or="" fingers="" (repetitive="" motion).="" proficient="" working="" with="" details="" on="" a="" daily="" basis="" for="" prolonged="" periods="" of="" time.="" nothing="" in="" this="" job="" description="" restricts="" management's="" right="" to="" assign="" or="" reassign="" duties="" and="" responsibilities="" to="" this="" job="" at="" any="" time.="" hershey="" entertainment="" &="" resorts="" is="" an="" equal="" opportunity="">
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Sales Service Manager

Hershey Entertainment & Resorts Company