Sales & Service Manager

Auto-Chlor System Houston , TX 77020

Posted 3 months ago

PRINCIPAL FUNCTION: The primary responsibilities of the Sales and Service Manager is to supervise 3-4 team members as well as supporting the Branch Manager in the planning, directing and coordinating of all route service activities and its team members to achieve the sales, service, accounts receivables and profit goals of the branch.

RESPONSIBILITIES AND DUTIES:

  • Ensure customers are serviced in a timely and quality conscious manner according to company standards.

  • Assist in handling escalated customer issues as assigned by branch management.

  • Ensure that the branch and route operations operate in a safe manner and all company and regulatory practices are followed in areas of DOT, EPA, and Safety-OSHA.

  • Train Sales and Services Representative (SSRs) in all areas of responsibilities including customer service, equipment service, companion sales, price increases and resigns and collection management.

  • Work with branch manager on route issues

  • Manage customer AR account status

  • Assist in setting individual Service/Hand-Sales/AR goals of SSRs.

  • Develop plan with branch management and direct price ncreases and resigns on routes.

  • Participate in employee development and assessments with branch management.

  • Run service routes when required to maintain service levels.

  • Support other areas of branch operations as directed by branch management.

  • Make individual revenue contribution as directed by branch management

  • Strong mechanical background, prior management experience and strong customer service skills.

  • Excellent verbal communication skills and Strong organizational skills.

  • Proven leadership abilities and be a motivated self-starter.

  • Some sales experience or sales drive is required.

  • A strong work ethic needed for market development

  • Demonstrated customer service skills preferably in similar service industry.

  • DOT/EPA competency.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Manager Major Market Sales

Paychex

Posted Yesterday

VIEW JOBS 1/21/2020 12:00:00 AM 2020-04-20T00:00 Description Manages district sales effort in accordance with corporate guidelines to increase client base through the implementation of specifically approved sales and marketing programs. * Manages the achievement of corporate objectives by individual product line within area of district responsibility and within budgeted financial guidelines. * Recruits, selects and directs sales staff in meeting or exceeding corporate goals. Monitors attainment versus forecast and takes corrective action when necessary. * Identifies potential management candidates and brings to the attention of the Zone Manager. * Manages line by line items of corporate assigned budgets. * Projects a positive image in representing the corporation to clients and the community. * Cultivates and develops through the sales staff a referral network among the certified public accountants community, enrolled agents and bookkeepers. * Works with branch managers to develop mutual objectives and problem-solving issues using partnership principles. * Ensures accuracy of weekly activity reports and audits commission and expense reports. * Initiates, participates in, and supervises on-going training of assigned sales representatives in technical knowledge, competitive knowledge, and sales skills knowledge. Requirements * Bachelor's Degree in Accounting, Business Administration, or Marketing. * 3 years of experience in Sales or marketing. Paychex Houston TX

Sales & Service Manager

Auto-Chlor System