Mersino Dewatering LLC Wayland , MI 49348
Posted 3 weeks ago
Location: Grand Rapids, MI
Job Summary: The primary responsibility of the Outside Sales Representative (Sales Rep)/Grand Rapids, MI is to drive business development within the assigned territory; to serve as a representative of the company, ultimately acting as our clients' agents ensuring they receive premium products with a high degree of customer satisfaction in a manner that is profitable for the company. In this capacity, the Sales Rep owns the outcome of every single job/project/rental, including finding the opportunities, quoting the job, procuring an order, coordinating the logistical details the project requires, ensuring quality workmanship by our crews in a productive fashion, resulting in profitable execution when meeting clients' needs.
The Sales Rep will assist with strategic planning, competitor analysis, market analysis, and event planning. The Sales Rep is always responsible for prompt attention and response to customer inquiries, needs, and desires. Essentially, the responsibility of the Sales Rep is to drive profitable revenue growth in their assigned territory.
Responsibilities:
Develop the skills and product/service offerings knowledge necessary to become a technical expert in our business
Respond immediately to customer phone calls, emails, questions, issues, and concerns
Prepare and submit to the SM a weekly schedule detailing their plan of attack for the next week
Submit reports detailing each and every call that is made to prospective customers via the CRM
Regularly maintain the CRM to ensure quality information is entered and that proper follow up / follow through occurs in a timely fashion
Scour their territory for all leads, staying on top of the bid spec market, cold calling new prospects, and maintaining long-time clients
Attend pre-bids, meets with prospective clients at their office to review jobs, visits job sites prior to bidding, etc.
Immediately responds to customers when they have an issue with an active project by dealing with the challenges head-on and bringing the right resources to the forefront as required
Research, obtain, organize, analyze and report sales/marketing data for their respective territory
Assist in identification and development of customer base
Develop comprehensive business plans for meeting objectives at the beginning of each quarter
Plan and coordinate special events
Attend industry functions to help promote the image and recognition of the company within the branch territory
Ensure that safety programs are adhered to on all projects
Secure change orders for any work that falls outside of the original scope of work as required, utilizing company resources as necessary
Complete the sales cycle by assisting in the collection process to ensure outstanding receivables are collected
Plan and execute ongoing strategic and operational sales planning and management activities
Prepare regular and periodic reports detailing performance of assigned territory and accounts
Prepare and submit quotations and reports to senior management and customer representatives
Evaluate financial and sales management data and prepares relevant analyses and reports
Prepare invoices, financial reports, sales reports and analyses in support of territorial goals and activities
Ensure that The Mersino Way is a guiding document in all daily activities
Required:
Associate's degree in related field or equivalent experience
Experience in construction equipment rental, sales, manufacturing, or managing construction projects
Planning and organizational skills in handling multiple projects
Proficient in PC software applications
Ability to work effectively with others
Ability to read schematics, blueprints, and/or technical manuals
Knowledge of budgeting, cost estimating and bidding procedures
Skills in workflow analysis and management
Knowledge of contract documents and specifications
Use assigned computers, equipment and software in performance of all assigned duties
Specific Expectations:
A professional demeanor
Excellent written and verbal communication skills
The ability to work under pressure to meet deadlines
Ability to work flexible schedule to meet job requirements
Ability to travel
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer
Mersino Dewatering LLC