IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
320 International Deposit Services
The International Sales Representative position is responsible for providing efficient and accurate customer and financial services while delivering the "IBC Experience". This includes meeting customer needs by offering bank products and services and establishing new relationships. Duties must be carried out accurately and efficiently in a fast-paced environment.
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Delivering the IBC Experience by providing prompt, efficient and friendly customer service
Listens carefully, creates a connection and establishes relationships with prospective customers.
Meet customer financial needs by offering bank products and services
Assists customers with check orders, debit cards, wires, deposits, credit card payments
Assists International Officers with loan collections, overdrafts and exceptions
Assists International Officers with origination and servicing of loans and new deposit accounts.
Assists International Officers to gather all required documentation to comply with bank's policies and procedures.
Promotes Referral Programs
Ensures all New Account information is on file
Attends meetings, events and participates in the bank's outreach projects
Other duties as assigned
Bilingual (English/Spanish) preferred
PC (Microsoft windows)
Sales or Service skills in a customer-centric environment
Basic math skills
Strong communication skills
Attention to detail