Sales Representative

Benefits:

• 401(k)

• Bonus based on performance

• Dental insurance

• Employee discounts

• Flexible schedule

• Health insurance

• Opportunity for advancement

• Paid time off

• Training & development

• Wellness resources

COMPANY OVERVIEW

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 150 locations and counting, the Hand & Stone brand is a leader in the membership-based spa service industry.

AVAILABLE POSITION

Hand & Stone Massage and Facial Spas on 2500 GRANT AVE is looking for a responsible, dependable individual with excellent COMMUNICATION and SALES skills to join our team! We are currently looking to fill a Full Time Sales Representative position.

POSITION SUMMARY

Our Sales Representatives are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our certified massage therapists/licensed estheticians, our sales associates schedule all of the service appointments. Most importantly, this position entails selling memberships and upselling services and gift cards to our clients. A more extensive list of the responsibilities is as follows:

• Meet membership sales goals

• Communicate sales promotions and service options with clients

• Schedule/Confirm appointments and balance the daily appointment book

• Greet and check-in/out clients before/after their appointment

• Learn about our products and services for effective, clear communication

• Execute the daily operational tasks, day-to-day goals and priorities assigned by management

• Uphold store cleanliness standards in the entire spa

• Communicate the continually changing schedule and operational needs with coworkers

• Communicate with both massage therapists and estheticians to maximize the appointment book

• Computer data entry

BENEFITS

• Hourly rate PLUS competitive commission and bonuses - earn $30 per membership sold!

• Health Insurance (vision included)

• Dental Insurance

• Aflac

• 40 hours PTO

• Bonus Pay

• Employee Discount

POSITION REQUIREMENTS

• Sales experience with proven results; membership sales is a plus

• Capability to work flexible hours including nights, weekends and some holidays

• Excellent verbal and written communication skills

• A fast learner, with a positive attitude; remain calm in fast pace environment

• Computer proficiency; knowledge of retail/appointment booking computer systems is a plus

• A strong team player with the ability to work independently under minimal supervision

• Exceptional with organizing and prioritizing; attention to detail and multi-tasking

• Critical thinking skills, including customer conflict resolution

PREFERABLE QUALIFICATIONS

• Associate or Bachelor's Degree

• 2+ years in sales

• Experience using Zenoti or salon booking computer software