ProQuest Who we are
The ProQuest Mission: Better research. Better learning, Better insights. ProQuest enables people to change their world. ProQuest supports the efforts of students and researchers across the globe. Providing important research tools and curating treasure troves of content has helped ProQuest to become an industry leader in the Information Services market.
Sales Quoting Specialist
What will I be doing?
The Sales Quoting Specialist will work collaboratively with all areas of the ProQuest business to execute proper product migrations within our current and future business systems. The Sales Quoting Specialist will be key member of the go-to-market strategy and can impact the success of the sales and support teams and ultimately, deliver excellent value to our customers. In this position you will also have the opportunity to influence new product launches through successfully assembling a clear and cohesive product migration plan for our sales teams to present to customers on a global scale.
In this position, you will also
Execute defined strategies to ensure proper and effective product migrations
Streamline the product migration process and ensure the timely and accurate processing of all product migration activity which will include, but limited to, our Primary Source Plans, ProQuest 1 suite of products as well as product line consolidation and simplification efforts.
Provide proactive, seamless sales support in partnership with other internal departments
Work with all business areas and within our Salesforce.com, billings and financial business applications which are required for proper execution, pricing and credit situations.
Process orders that are unable to flow through Order Cloud systematically, and manage detailed information in SFDC for complex orders
Use-analysis of current prices and customer sets to evaluate consistency and support pricing for specific opportunities. Apply the appropriate price guidelines
Design, prepare and report appropriate key performance metrics, including, for example, comparison of equivalent unit sales against a comparable customer set.
Build relationships with internal clients to develop compelling offers and gain buy-in from key stake holders on significant opportunities.
Assist Account Mangers/CRMS and Sales Management with ad hoc requests for information.
Qualified candidates must have
Bachelors' degree preferred with at least 1-3 years related experience, or equivalent combination of education and experience.
Quantitative and analytical skills with the ability to analyze large data sets required
Strong IT/Computer skills, including proficiency in Excel and Microsoft Access required
Ability to process and work on large, complex orders
Experience in a high-volume customer service organization, preferably serving global customers
Excellent interpersonal skills- able to forge strong working relationships with internal and external customers.
Ability manage multiple projects and work assignments with a high degree of accuracy
High degree of customer orientation and the ability to respond to customer and stakeholder inquiries with high degree of professionalism
Proven skills with MS Office Suite of products.
Knowledge of SalesForce.com or similar tool
Ability to learn new products quickly and to adapt to changes in delivered services.
High attention to detail and proven organization and administration skill.
Other important information about this position:
This position is located in ProQuest's corporate office located in An Arbor, MI.
Occasional travel; less than 10%.
This position requires weekday attendance with some scheduling flexibility available around core working hours.
Every position requires certain physical capabilities. ProQuest seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.
More to love about becoming a PQ employee!
Forbes Ranks ProQuest among 2018 America's Best Mid-Size Employers
We offer professional development opportunities with a significant focus on learning
We hold fun on-site events
Our employee population is smart and highly collaborative
We have a relaxed dress code
All of our employees have access to ProQuest research products including e-books, genealogy and academic journals
At ProQuest, we work hard and have fun doing it. If you take pride in providing excellent customer service in a collaborative fast-paced sales environment, please consider joining our talented team!