Sales - Power Systems Inside Sales Rep

Objective

This position will be responsible for generating revenue and market share for product support parts and services for standby generators, industrial powered equipment, and marine power.

Responsibilities

Primary Responsibilities:

• Increase revenue and profit for parts and services for the Power Systems department through various channels (i.e. phone, email, direct mail campaigns and etc.)

• Maintain and update activities in customer relationship management (CRM) software accurately and efficiently

• Generate new leads and accounts through a variety of sales-related activities (customer calls, mailing, promotional campaigns)

• Maintain accurate customer data, machine population information, and qualified accounts within appropriate software to ensure promotions are targeted to specific customers

• Develop and maintains relationships with established and new customers in order to determine individual customer needs and provide solutions to meet them

• Promote of all aspects of the dealership including parts, service, labor, customer service agreements and machine and engine sales leads

• Construct and communicate proposals both internally and externally; identifying the entire scope of work to be performed, price/quote, turnaround for new incremental business, and shop/field repairs when requested

Qualifications

Position Requirements

Required:

• High School Diploma or GED
• 2 years or more of experience in Sales or a technical related field

Preferred:

• Associates Degree or Bachelor's Degree in business or a technical related field
• 4 years or more of experience in sales
• DPC courses (Engine, Generators, CSAs, and ESCs)

Knowledge, Skills, And Abilities

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Strong multitasking abilities, detail-oriented and self-motivated

• Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers, and people at all levels inside and outside the organization

• Proficient computer and data entry skills with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems

• Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment

• Ability to work in a fast-paced environment

• Excellent communication skills, including verbal, written and listening skills

• Strong mechanical aptitude and knowledge of Caterpillar and competitor's products

• The ability to work overtime and be on-call as needed, including weekends

• Excellent creative thinking skills; good decision-making skills and basic goal setting skills

• Excellent problem solving skills and a strong ability to apply policies, procedures, guidelines and laws

• Good interpersonal skills, including influence, negotiation, coaching and counseling

• Ability to work outside the standard 8:00am to 5:00pm when required

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO)