Guidepoint Security Boston , MA 02298
https://app.jobvite.com//Logo/2628_GPSLogo180x110BLUE_1473358962350_Company.jpg" alt="No Image" />
The Sales Operations Specialist (SOS) is a valuable resource for Regional Partners and Account Executives. The SOS supports sales and marketing efforts by requesting quotes from appropriate Vendors and Distributors, generating quotes for Customers, managing SalesForce.com Opportunities, and corresponding with Customers in an effort to maintain and grow the region. In this role, the SOS is required to interact with Manufacturing Partners, internal business partners, and Customers in a fast-paced support atmosphere. Sales Operations Specialists are a key contact of the Customer's daily interaction with GuidePoint Security. It is the duty of the SOS to support New Business as well as Renewal Business in quota bearing environment. The SOS must keep their finger on the pulse of all Opportunities that they are responsible for in their region. SOS's manage SalesForce.com so that it can provide accurate forecasting reports. Additionally, the SOS will assist the Marketing team with planning and coordinating Marketing events in their region. This includes working with Vendors to help sponsor different events, sending out the event invites, and arranging a venue to host the event.
Role and Responsibilities:
Use SalesForce.com to generate quotes, track open opportunities and renewal opportunities
Respond to Customer inquires in a timely fashion and move to resolution
Serve as a liaison between Customers, Vendors, and GuidePoint outside Sales Executives
Develop and retain Product and Industry knowledge, Vendor Resources, and GuidePoint Security Service offerings
Develop and maintain relationship with GuidePoint key Vendors and Customers
Leverage Vendor resources and relationships to bring Opportunities and Value to Customers
Serve as a liaison between GuidePoint outside Sales Executives, Purchasing and Accounting Departments to process and track orders
High School Diploma or GED required
Associate Degree or equivalent from two year college or technical school preferred
Must be self motivated
Must have outstanding attention to detail and commitment to follow-through
Technical sales/support and outbound calling experience preferred
Ability to work well with a team
Prior experience in Customer Relationship Management (CRM) software required. Experience with SalesForce.com preferred
Strong ability to multitask
An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must
Solid Math skills with the ability to calculate margins/discounts, and percentages required
Must be open to receiving constructive feedback and applying it to improve their results
Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security
Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
Intermediate level experience with Microsoft Office and Internet Navigation
Ability to work flexible work schedule required
GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 200 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 1,000 clients.
Firmly-defined core values drive all aspects of the business, which have been paramount to the company's success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.
This is a unique and rare opportunity to grow your career along with the one of the fastest growing companies in the nation.
Some added perks.
MacBook Air or Pro
Healthy mobile phone and home internet allowance
100% employer-paid medical and dental with generous employer family contributions
Eligibility for retirement plan after 2 months at open enrollment
Work remote/virtual from home office
Equal Opportunity Employer
GuidePoint Security, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.