Sales Operations Specialist

Have you ever used the self-checkout? Played the slots at a Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you've answered with a resounding "YES", then you've done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI).

We make the technology that powers your everyday life, enabling more than 4 billion transactions every week in more than 143 currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software.

Headquartered in Malvern, PA, CPI is supported by: >2,300 global associates, 7 manufacturing sites, 12 corporate offices and 30 service branches.

WHAT YOU'LL BE DOING

We are seeking a dynamic and experienced Sales Operations Specialist to join our Service team. The Sales Operations specialist will play a key role in administering deal reviews, sale lead management, commission management, contracts management, and general sales operational functions that ensure deals are completed in timely manner with high quality standards to allow our sales team to focus on growing our business. The ideal candidate will have a strong sales administrative background with ability to prioritize tasks in a constantly changing environment. You will be responsible for supporting the back-office sales functions, removing administration functions from our sales force, and collaborating with cross-functional teams that will allow CPI to meet customer needs, regulatory needs, and drive business growth.

• Coordinate, monitor and manage incoming sales leads for prompt evaluation of opportunity and subsequent Sales associate assignment.

• Primary contact for bid and contracts management.

• Primary contract for sales collateral and marketing material.

• Administer internal deal review process.

• Manage SalesForce.com hygiene, reporting, and change management required to accurate and clear sales funnel.

• Stay current with industry trends, emerging technologies, and best practices.

• Support sales and business development efforts by participating in client meetings, presentations, and proposal development activities.

• Conduct market research, competitive analysis, and customer feedback to identify trends, insights, and opportunities for new service sales.

• Manage and coordinate Sales associates commission payments with finance, HR and Service leadership.

• Define and track key sales metrics and KPIs, using data and analytics to measure sales performance and inform decision making.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Marketing, or related field.

• 5+ years of experience in sales operations, business development, or similar role.

• Proficient in SalesForce.com, Microsoft Office Suite, and sales analytics.

• Excellent interpersonal and communication skills.

• Strong problem solving and analytical skills, with the ability to think strategically and develop solutions to complex challenges.

• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Personal Attributes

Action Oriented: You display a sense of urgency and are known for being a timely decision maker

Analytical Thinker: You need to have insight and enjoy solving problems

Customer Service Oriented: You possess a drive to serve your "customers" and focus on responding promptly to project team needs

Decision-Making Skills: You have a reputation for making quality decisions and sticking to them

Flexible: You are comfortable wearing many hats and able to shift priorities as needed

WHAT WE'RE OFFERING

• Flexible work environments

• Defined career growth plans with opportunities to go outside of your "comfort zone"

• Generous paid time off, including sick and holiday

• Medical, dental, & vision insurance

• 401K with Company contribution

• Flexible spending accounts

• Life insurance and disability benefits

• Discounts for childcare

• Tuition assistance

• Community involvement and volunteering events

• Opportunities to travel and work at our global sites

Sound interesting? Come see why we are OneCPI!

CPI is part of Crane NXT

Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit www.cranenxt.com.

Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.

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