Sales Operations Specialist

Boston Dynamics, Inc. Waltham , MA 02451

Posted 2 months ago

Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. For years, our awe-inspiring viral videos on YouTube have shown the world what remarkably capable robots can do. Now we are quickly becoming a recognized leader in automation solutions for industrial applications and logistics and warehouses.

The Sales Operations Team is the bridge between sales and the rest of the company. Our sales team is growing rapidly and this is a great opportunity to join a thriving organization and help build the team, tools, and process to set it up for success. As Sales Operations Specialist, you will support our fast-moving sales organization in partnership with other departments including Finance, Engineering, Logistics, Legal, and Customer Success.

Day to day activities:

  • Provide quoting and administrative support to sales for both new and add on deals as well as renewal quoting and product upgrades

  • Assist in processing orders from customers through the system to ensure customer satisfaction, prompt response times, and data integrity for our Logistics, Customer Success, and Finance teams

  • Provide support for the onboarding of new customers and channel partners through vendor registration form management and portal registration

  • Maintain data integrity within Hubspot and Salesforce CRMs by updating account ownership, consolidating duplicate accounts, and filling in missing data

  • Work to improve sales operations and enablement processes, including quoting, order management, documentation, and collaboration with other departments

  • Serve as a liaison between Sales, Finance, Professional Services, Customer Success, and Legal to ensure strong communication and collaboration across the organization

Desired Skills:

  • 2+ years of experience in a high volume Sales Operations/Sales Support role

  • Positive, team-centric and customer focused attitude toward both internal and external customers

  • Hands-on experience with or a comparable CRM & CPQ at a SaaS or High Tech company

  • Experience with Deal Review and Registration, Quoting and Order Management

  • Strong communication, organizational and analytical skills

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this position.

Boston Dynamics will never ask you to divulge your personal financial or account information as part of its recruiting process.

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Sales Operations Specialist

Boston Dynamics, Inc.