Sales Operations/ Salesforce Consultant - Senior

CVS Health Florham Park , NJ 07932

Posted 7 months ago

Job Description:

The Senior Consultant- Sales Operations/Salesforce will support the Sales organization by managing day-day operations within Salesforce.com. They will report to the Manager of Sales Operations and will be responsible for:

  • Assisting with Salesforce development, including but not limited to permissions/profiles, custom objects and fields, workflow/process builder, validation rules, etc.

  • Creating / updating operational decision support tools including executive dashboard and reports- both within and outside of the Salesforce application

  • Supporting colleagues that are leading projects across the business by analyzing data, completing job aids, or deliverables under project plans

  • Performing Salesforce New User On-Boarding and providing basic support such as creation/deactivation, password resets, permission troubleshooting

  • Documenting and communicating business processes changes associated with Salesforce development and/or strategic initiatives and projects

  • Leveraging mass update tools like Data loader to maintain and update data

  • Staying current with Salesforce release schedules and the latest feature functionality

Required Qualifications

  • 3-5 years Professional Sales Operations Experience

  • 2+ years Salesforce.com exposure

  • Salesforce 201 or similar certification

  • Advanced Proficiency with Microsoft Excel

Preferred Qualifications

  • Familiarity with Salesforce Lightning Experience

  • Healthcare Background a plus

  • Ability to meet deadlines with multiple competing priorities

  • Ability interact with all levels of management

    • Data analysis / database integrity experience
  • Able to identify, assess and resolve complex business problems/issue/risks and facilitate issue resolution and risk

mitigation

  • Demonstrated consulting and teamwork skills

  • Effective written and verbal communication skills

  • Able to effectively interact with all levels of management

Education

  • Bachelor's degree required; equivalent work experience may substitute.

  • Preferred is Bachelors degree in computer science, information systems, or related field, work experience may substitute

Business Overview

It's a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.


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Sales Operations/ Salesforce Consultant - Senior

CVS Health