Sales Operations Representative (Hybrid 2-3 Days On-Site)

Job Description

Job Summary (General Responsibilities):

Responsible for the growth and support of both internal and external customers pivotal to driving and achieving growth objectives, while simultaneously ensuring the smooth and efficient operation of the sales organization in alignment with Belkin's business strategies and goals.

Working Hours:

• 6:00 am - 3:00 pm

Specific responsibilities include:

• Assist in the development and management of customers through operational excellence.

• Assist the sales teams in achieving their sales growth plans through executing order management.

• Manage and track customer rebates through Salesforce.

• Provide verbal and written communication responses to inquiries.

• Analyze account health through cost-to-serve.

• Prioritize and communicate daily customer needs in a high volume, fast-paced environment.

• Prepare and identify gaps or risks in operational deficiencies.

• Analyze data and distribute reports as needed that help maximize profitability and mitigate the loss.

• Accountable for the investigation, dispute, and mitigation of vendor compliance discrepancies and fines

• Collaborate with cross-functional teams and divisions to manage current processes and identify areas of improvement in cost, quality, and process to support the broader business objectives.

• Agility to multi-task and self-motivated to work independently and as part of the sales operations team.

• Work closely with sales, inventory management, marketing, and product development teams to review, resolve and respond to customers' requests.

• Identify, validate, and executive opportunities for process optimization.

• Possess the skillset to wear many hats and pay great attention to detail.

• Accountable for adhering to the organization and department procedures and guidelines, including maintaining a clean and safe work environment.

Education and Experience Requirements:

• Bachelor's degree in business administration, or 4 years in a corporate environment, preferably in operations.

• Experience in Microsoft Suite of Programs with advanced skills in Excel preferred.

• Experience working with Amazon and knowledge in vendor central is a plus.

• Knowledge and experience working with Salesforce is a plus.

What you're getting into

We've got big collaborative spaces for your big ideas, so bring an open mind and leave your suit in the closet. We all are committed to creating unique and rewarding consumer experiences. Everyone is interested in succeeding - for the team, for themselves and for the business. Cross-functionally and across the company, everyone has common goals and aspires to be their best.

You will learn something new or at least look at things differently every day. There are so many smart and creative people around that you'll be motivated to pursue the ideal.

Team spirit is infectious. Belkin is an extremely open workplace, where communication is essential. Not every idea will be accepted, but you'll be asked for your point of view. Innovation thrives on multiple and varied levels. At Belkin we challenge conventional wisdom and refuse to accept that something cannot be done.

We are committed to diversity. Belkin is an Equal Opportunity and Affirmative Action Employer M/F/D/V. We maintain a drug-free workplace.

All candidates applying for a job in the EMEA region, please review the Applicant Privacy notice HERE

Location:

El Segundo, California

Range for this position:

$42,500 - $47,840

Factors such as geographic location, academic credentials, relevant experience, and specific knowledge, skills and abilities will influence the actual salary offered. In addition to a competitive market-based salary, compensation also includes a performance-based bonus, and in addition to a full range of medical, financial, and/or other benefits. Further details can be found here.