Sales Operations Manager

LineLeap is a leader in transforming the entertainment and nightlife industry, providing innovative digital solutions that enhance consumer experiences while helping venues and beverage brands strengthen their relationships with customers. Our mission is to deliver fast, seamless access to popular venues, and we’re constantly pushing the boundaries of what’s possible for both our app users and clients.

The Role: We’re looking for a Sales Operations Manager to drive efficiency and effectiveness across our sales team. In this critical role, you’ll optimize processes, implement strategic initiatives, and collaborate with cross-functional teams to ensure smooth operations, ultimately helping LineLeap scale and achieve its growth objectives.

What You’ll Do:

Sales Process Optimization:

• Refine and implement processes for identifying target venues across the U.S. for the sales team.
• Develop weekly sales routing for directors pursuing high-priority venues.
• Establish key performance indicators (KPIs) and lead data-driven weekly sales meetings.
• Equip the sales team with market insights and tools to increase close rates.
• Standardize and streamline sales activities, ensuring consistency across the team.

Performance Analytics and Reporting:

• Design and manage sales performance dashboards and reports.
• Track KPIs, monitor progress, and provide actionable insights to guide decision-making.
• Analyze data to identify trends, areas of improvement, and opportunities for growth.

CRM Management:

• Oversee and optimize the use of HubSpot, ensuring accurate data and seamless functionality.
• Train the sales team on CRM best practices to ensure full utilization and data integrity.
• Ensure all sales activity is consistently recorded and tracked in HubSpot.

Sales Forecasting and Planning:

• Collaborate with sales leadership and finance to create accurate sales forecasts.
• Assist in the development of sales plans, quotas, and strategies based on market insights.
• Monitor industry trends and competitor activity to inform strategic decisions.

Cross-Functional Collaboration:

• Partner with operations, marketing, finance, and product teams to align sales strategies with company goals.
• Collaborate with the venue success team on venue launches and upsell opportunities.
• Work with IT to ensure the sales tech stack supports the team’s evolving needs.

Training and Development:

• Design and deliver training programs to enhance the effectiveness of the sales team and BDRs.
• Support onboarding efforts and promote continuous learning and development within the team.

What You Bring:

• Bachelor’s degree in Business, Marketing, Finance, or a related field (MBA a plus).
• 5+ years of experience in sales operations or a similar role within the tech industry.
• Proven experience optimizing sales processes and implementing sales strategies.
• Strong proficiency in HubSpot, CRM tools, and project management software (e.g., Monday.com).
• Excellent communication, leadership, and analytical skills.

Why Join LineLeap:

• Innovative Environment: Be part of a company at the forefront of digital transformation in entertainment.
• Career Growth: Opportunities for advancement and professional development.
• Competitive Compensation: Including salary, equity in an early-stage start-up, 401K, and benefits (medical, dental, vision, and more).
• Collaborative Culture: Work with a talented and motivated team in a fast-paced, entrepreneurial environment.