Sales Operations Manager

Radiometer Charlotte , NC 28201

Posted 2 weeks ago

Position Summary: The Sales Operations Manager works directly with the sales leadership and sales force teams. The focus of this role is to provide management of key tools and programs that drive the key initiatives and goals across the sales teams of KaVo Kerr.

Essential Duties and Responsibilities:

  • Work in conjunction with the VP Sales Operations on all aspects of sales force tools and processes: CRM, LMS, Sales Enablement tool, Sales content development, hands-on materials, and program development.

  • Design, implement, and standardize the commercial process for sales effectiveness based on set company standards with respect to the needs of the Opco/Business unit.

  • Standardize and expand pockets of excellence leveraging (Growth Room) internal and DBS best practices to increase Commercial Process

  • Manage the migration from Quickbase to Dynamics 365 and SharePoint based on resource requirements and needs.

  • Manage development and content in Canvas LMS (KaVo Kerr EDGE) and Seismic (Sales Enablement tool)

  • Manage the migration of sales force CRM to MS Dynamics CRM across NA Equipment team.

  • Work on the development of various sales tools: CRM, Prospector, and KaVo Kerr EDGE LMS

  • Build and develop tools, sales aids, sales models and processes designed to prepare and support new and existing sales people in performing job functions.

  • Oversee sales report development and training content for the field as it relates to data warehouse reporting and contact management software.

  • Work closely with sales management in each market across North America segments to identify key needs

  • Co-travel North America with Kerr reps as required.

  • Assist in the development of training improvement programs by evaluating the effectiveness of methods such as classroom training, web-based training/online module building, sales training, workshops, and field training.

  • Oversee various projects as needed.

This Key Position Requires:

  • Bachelors Degree required

  • 5 years working in a professional role driving revenue growth for large commercial team; dental industry preferred

  • 3 years project management experience working with and influencing cross-functional teams required

  • 3 years' experience working with a CRM required (ie. Microsoft Dynamics)

  • 2 years collecting, analyzing and presenting data to drive sales strategy required

  • Knowledge of Excel, Word, Outlook, CRM and Data Warehouse reporting.

  • Excellent written and verbal communication skills.

  • 50% overnight travel; some international travel.

Key Attributes Required:

  • Influence- must be able to influence peers, leadership staff, internal and external customers

  • Strategic- must be able to make decisions quickly that drive company goals and objectives

  • Communicationmust be able to effectively communicate in both written and verbal forms

Relationships:

Internal relationships:

  • Reports to the Senior Director of Global Commercial Operations

  • Interact frequently with other members of the Sales Team, Marketing Team, Product Managers, Business Development Managers, Customer Care, Leadership Staff, and other employees across the Danaher Business

  • External Relationships:

  • Frequent interaction with customers, dealers, doctors, dental practice staff, etc.

Personal Trait Profile:

  • Highly self-motivated

  • Manages stress well

  • Comfortable with change, innovation, and continuous improvement

  • Constantly challenges others to strive for improvement

  • Believes in team problem solving, collaborative

  • Pushes self for continual personal development

  • Approachable, Comfortable interacting within all areas of the organization

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The "EEO is the Law" poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

#LI-JH1

IND-KAV2


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Operations Assistant Manager

Dollar Tree

Posted 3 days ago

VIEW JOBS 3/22/2019 12:00:00 AM 2019-06-20T00:00 Job Description Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager Principal Duties and Responsibilities * Assist with all store functions and day-to-day store activities as directed by the Store Manager * Able to perform all opening and closing procedures in the absence of the Store Manager * Assist the Store Manager in protecting and securing all company assets, including store cash * Adhere to all policies and procedures including safety guidelines * Maintain a professional and friendly environment with customers, subordinates and supervisors * Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery * When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates * Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information * requests and any additional communications related to store activities as delegated by the Store Manager * Assist the Store Manager on the receipt and return of DSD merchandise. * Follow the VIP and DSD Policies and Procedures * Assist the Store Manager in ensuring proper staffing coverage on a daily basis * Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis * Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates * Promotional effectiveness of store-front fixtures and displays * Assist in the management of sales effectiveness of seasonal areas in the store * Coordinate appropriate signage utilized in the store * Assist with the receipt and return of DSD merchandise * Process damaged merchandise on a daily basis * Assist Store Manager with creation of weekly schedules * Assist in the management of store supplies and expense control * Assist with merchandising and maintaining the checkout area to maximize impulse sales * Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.) * Assist with the management of the Drive Item program Minimum Requirements/Qualifications * Prefer prior retail and management experience * Strong communication, interpersonal, and written skills * Ability to lift, bend and transport merchandise weighing up to 50lbs * Ability to work in a high energy team environment This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Dollar Tree is an equal opportunity employer. Dollar Tree North Charlotte NC

Sales Operations Manager

Radiometer