Sales Operations Manager

At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

We are looking for a Sales Operations Manager to be a key member of our Business Operations and Strategy team. This candidate will help increase the productivity of our sales force and revenue growth of the company. You will implement data analytics of our current sales practices and performance, with a focus on identifying, developing, and implementing operational improvements to drive results.

How will you make an impact?

• Developing and providing operational and strategic reports and analyses to enable Sales leaders to execute business objectives successfully.

• Managing data integrity and ensure data integration and collaboration between cross-functional teams (Sales, IT, Finance, HR).

• Applying quantitative analysis and data visualization to tell the story behind the numbers.

• Being the operational link cross-functionally for ongoing operations of pipeline & booking management, forecasting, and performance management.

• Initiating and lead process automation and optimization projects, from identifying opportunities to synchronizing IT and Operations efforts in designing and implementing solutions.

• Developing and maintain operational measurements and metrics to identify sales performance issues and provide the frame for developing corrective action plans.

• Supporting ongoing alignment and troubleshooting of data flows and operational issues while demonstrating excellent communication skills and being a problem solver.

Have you got what it takes?

• Bachelor's Degree in Business or a similar degree.

• 3-5 years of experience working in Sales Operations, Business Operations, or other relevant experience.

• Disciplined - able to prioritize and work with rigor to high standards, able to follow processes and produce quality deliverables.

• Self-driven work style, managing multiple activities with urgency and a high degree of accountability with little oversight.

• Proactive, initiative, and continually excited to bring new ideas.

• Attention to detail with an eye for operational excellence and exceptional problem-solving skills.

• Experience in collaborating with business leaders and key stakeholders. Demonstrated ability to communicate clearly and effectively to a variety of business partners, motivating and influencing decision-makers.

• Advanced working knowledge of Microsoft Excel & PowerPoint, PowerBI and Salesforce.

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 4626

Reporting into: Director, Sales Operations

Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.