Sales Operations Manager

The Sales Operations Manager is responsible for developing and overseeing a smooth, effective sales process and monitoring key performance indicators to enable the growth of the organization. There will be four key areas in which the Sales Operations Manager will support the Physician Sales team: establishing and tracking sales and revenue goals; collaborating with finance on incentive program management; application integration and automation; and support of the daily operations of the team. In this role, the Sales Operations Manager will be a strong team player and multitasker working closely with the VP of Physician Sales, corporate Finance, and the regional sales teams.

Specific duties include, but are not limited to:

• Develop reports to track weekly, monthly, and quarterly progress to established sales targets and KPIs utilizing existing business scorecards and business intelligence dashboards. Continuous evolution of all reports will be necessary to ensure automation and integration into other applications used across the business.

• Optimize the sales team's utilization of Salesforce CRM including customization, automation, and integration with other business platforms. Develop KPIs, utilization reports, and routing tools to maximize the effectiveness of the team to achieve established sales targets.

• Optimize Market Analytics platforms (Trilliant Health, Definitive Health) to help identify high potential sales targets and partners, understand market share and opportunity, and contribute to annual sales forecasting and budgeting process.

• Collaborate closely with Finance team to develop infrastructure and reporting to track internal commission and incentive programs based on budget vs. actuals and ensure timely payments to sales team members. Act as liaison between account executives and Finance on the measurement and execution of incentive programs.

• Collaborate with VP of Physician Sales and marketing to establish reporting and dashboards to track the effectiveness of B2B marketing campaigns directed at healthcare professionals

• Facilitate tracking and reporting of all monthly sales team-related expenses in expense management platform to ensure budget and compliance adherence

• Other duties as assigned by management.

Position Requirements:

• Bachelor's Degree in Management, Finance, Statistics, or Marketing.

• Salesforce (implementation, customization, optimization, etc.)

• Extreme proficiency in MS Excel

• Strong attention to detail and ability to manage multiple projects simultaneously

• Strong organization skills and excellent oral presentation and communication skills

• Strategic thinker with a proactive approach to problem-solving

Preferred:

• Master's Degree.

• Salesforce Certified Professional

• EMR/EHR and RIS/PACS system awareness and experience

• Tableau and/or similar business intelligence platforms (Power BI, Domo, etc.)

• Healthcare-specific market analytics platforms (Definitive Health, Trilliant Health, etc.)

• Proven experience (3+) in sales operations or related role within the medical device, imaging, or healthcare industry

• Knowledge of healthcare regulations, compliance, and industry standards is preferred

Physical Requirements:

Standard office environment.

More than 50% of the time:

• Sit, stand, walk.

• Repetitive movement of hands, arms and legs.

• See, speak and hear to be able to communicate with patients.

Less than 50% of the time:

• Stoop, kneel or crawl.

• Climb and balance.

• Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).

Residents living in CA, NY, Jersey City, NJ, WA and CO click here to view pay range information.

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.