Sales Operations Manager

Acuity Lighting Group Inc Conyers , GA 30012

Posted 1 week ago

Required Years of Experience1- 3 years Required EducationBachelors Degree Experience RequiredExceptional project management skills which should include above average organizational skills. Strong leadership skills, adept at encouraging, motivating and influencing. . Excellent communicator and training ability. Proficient user of Microsoft Office software, such as, Excel, Access, Word, and Power Point

Responsible for driving sales process alignment/improvement initiatives across the ABL matrix, ultimately improving and driving strategic alignment to supported Acuity Sales channels and overall company.The candidate will work closely with regional sales management and strongly collaborate with sales support and marketing to ensure increased customer and Sales channel satisfaction through lean process intiatives and deeper matrix/customer connectivity.

Sales Operations Tactial Execution: (35%)

  • Assist in facilitation of sales process strategies and alignment of process across sales channels (Homecenter and Showrooms) with matrix partners

  • Identification of best practices and any associated gaps in order to drive process improvements and efficiencies in productivity

  • Provide continual feedback to Sales Management and Sales Operations Manager relating to performance, developmental needs and career enhancement/development of sales teams and individuals.

  • Process documentation within the Sales organization

  • Hold sales teams and individuals accountable to agreed upon service levels through use of ABS tools.

Platforms & Systems:(35%)

  • Assist in continuous integration and training of CRM tool (SFDC) to sales organization to deliver value to the sales team that is scalable, and usable in the field

Training/Manage/Escalations: (10%)

  • Train team members/Leads and channel Sales members on process improvements developed from ABS events or new policies.

  • Provide guidance in New Hire On-boarding.

  • Provide guidance to /team members for daily task escalations.

ABS-Lean Initiatives:(20%)

  • Use Acuity Business System (ABS) Tools daily for individual and departmental metrics.

  • Use Lean and ABS Tools to identify opportunities which lead to faciliating Kaizen events.

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Sales Operations Manager

Acuity Lighting Group Inc