Sales Operations Lead

Wonderschool San Francisco , CA 94102

Posted Yesterday

ABOUT US

At Wonderschool (www.wonderschool.com) our mission is to provide quality childcare to every child in the world. There is a major shortage of childcare and preschools in the United States and we believe one of the best ways to increase access for families is to grow supply through starting in-home child care and preschools. We work with talented teachers and parents to start high quality, licensed, in-home early childhood programs. We provide assistance with licensing, setting up a classroom, setting pricing, building a website, managing payments, and everything in between. Our software allows teachers to manage their students, parents, and their school from one dashboard; reducing administrative stress and burden, and allowing teachers to focus on what they do best caring for and educating children. Parents come to Wonderschool to find programs, schedule visits, enroll their children, and make payments.

We currently have a presence in the greater New York area and in the West Coast and are focused on partnering with additional talented educators and caregivers to offer programs in their communities.

Wonderschool is backed by Andreessen Hororwitz, First Round Capital and a number of other respected Seed and Series A firms like 500 Startups, Lerer Ventures, Edelweiss VC, Cross Culture Ventures and Uncork Capital.

Learn More: https://techcrunch.com/2018/08/10/wonderschool-rai...

Our Objective Is To

  • Build and implement Salesforce experiences for sales, onboarding, and account management teams. You can either work with a consultant to manage this or ideally run this yourself.
  • Provide our internal teams with process and reporting that allows them to spend minimal time with data entry and maximum time with prospects and customers
  • Provide executives with key analytics that enable them to scale the business through data-driven decisions
  • Provide our prospects and customers with the best service and experience possible
  • Put efficient processes in place that will scale with our growth

Core Responsibilities

  • Work cross-functionally with Marketing, Sales, Finance, and Customer Success teams to report business KPIs, identify key insights, and suggest areas of improvement
  • Identify new processes and tools to increase automation, improve efficiency, and reduce manual overhead
  • Partner with Sales management to increase the understanding of our business, improve decision-making, and increase sales productivity
  • Create and maintain KPI dashboards for business partners
  • Perform ad-hoc analysis and come up with your own projects to support ongoing strategic and tactical business initiatives
  • Administration of Salesforce (create and maintain reports/dashboards, page layouts, territory module, record transfers/uploads, new user creation, etc)
  • Become an authority in our Sales tool stack and ensure team is using best practices

Requirements

Requirements

  • Strong written and verbal communication skills
  • Demonstrable experience with Excel, Salesforce, and/or other Sales tools
  • Solid attention to detail and time management skills
  • Analytical thinker who can derive insights from data to improve process and training
  • A self-starter attitude who naturally sees problems

NICE-TO-HAVES

  • Big one: Salesforce Developer
  • Sales experience or experience working with Sales organizations
  • Experience at a high growth startup or consulting experience
  • Certified Salesforce Administrator

Benefits

BENEFITS

Wonderschool invests in our people and our culture. We provide our employees with full medical, vision, and dental benefits, option to contribute to a 401K plan, and equity in our company.

How to Apply

Wonderschool is growing and we are invested in employees who take ownership of their role and are interested in contributing in a bigger way with us. You will stand out from the crowd if your resume is accompanied by a cover letter with a few sentences about the professional environment where you have made the most lasting impression.

See if you are a match!

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Sales Operations Lead

Wonderschool