Sales Operations & Events Manager

Overview

The Sales Ops & Events Manager will be responsible for two key areas: Salesforce Administration and Event/Tradeshow Management. This dual-role combines the analytical expertise required for Salesforce system administration with the strategic & operational skills needed to plan and execute high-impact events and tradeshows.

Our Exceptional Benefits Plan includes:

• Supportive & Friendly Culture
• Manage national accounts for Fortune 500 companies
• Medical, Dental, Vision coverage options
• Flexible Spending & Health Savings Accounts
• Wellness Programs
• Company paid Life Insurance
• 401k with Employer Contribution
• Company paid Short/Long Term Disability
• Generous Paid Time Off program + Holidays
• Career Growth Opportunities and Career Mapping
• Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program (Non-Union employees), Identity Theft Protection, Critical Illness Plans, Commuter Benefits and various employee discount offerings from our Vendors
• Per diems available when traveling

Stratus is one of the nation's largest brand implementation companies. We are made up of 1,200+ employees nationwide who roll up their sleeves, dive into the details and bring our clients' brands to life! We deliver versatile solutions for some of the nation's largest and most recognized brands. From exterior signage & interior branding to site refresh & remodel, from energy & lighting to repair & maintenance solutions, we deliver ideal solutions to meet all our client's branding needs.

Responsibilities

Salesforce Administration:

Salesforce System Administration:

• Serve as the primary administrator for the Salesforce.com environment, managing custom objects, workflows, validation rules, and automation tools.
• Develop and maintain product bundles, options, and configuration rules to streamline sales processes.

Solution Design and Implementation:

• Collaborate with Salesforce Architects to design and implement complex solutions that meet business needs.
• Evaluate and integrate third-party applications to enhance Salesforce capabilities.

Data Management and Governance:

• Establish and enforce governance policies to ensure data quality, security, and compliance.
• Conduct regular performance reviews of the Salesforce instance and implement optimizations.

Project Management and Collaboration:

• Lead Salesforce projects from design to deployment, ensuring timely and successful delivery.
• Work with business stakeholders to gather requirements and translate them into technical solutions.

Training and Mentorship:

• Develop and deliver training programs for end-users and sales teams.

Change Management:

• Lead change management initiatives related to Salesforce updates and enhancements.
• Facilitate discovery meetings and requirements sessions to ensure alignment with business needs.

System Integration:

• Design and implement integration strategies with other enterprise systems.
• Manage integrations with third-party applications, ensuring data consistency and troubleshooting issues.
• Experience with HubSpot and ZoomInfo a Plus

Event/Tradeshow Management:

Strategic Planning & Execution:

• Plan, execute, and manage tradeshows and customer events to showcase products and services.
• Develop strategies to enhance our presence, attract attendees, and generate leads.

Event Coordination:

• Oversee all aspects of event logistics, including booth design, equipment, materials, and staffing.
• Coordinate with vendors, tradeshow companies, and internal teams for seamless execution.

Budget & Logistics Management:

• Prepare and manage event budgets, timelines, and reports.
• Negotiate contracts and fees with organizers and vendors to optimize cost-efficiency.

Stakeholder Collaboration:

• Work with marketing, sales, and product teams to align event objectives with business goals.
• Communicate effectively with internal and external stakeholders to ensure event success.

Performance Measurement:

• Measure and report on event performance and ROI.
• Provide actionable insights and recommendations for continuous improvement.

Trend Monitoring:

• Stay updated on industry trends and best practices.
• Identify and implement innovative ideas to enhance brand presence and engagement.

Qualifications

Skills

• In-depth knowledge of Salesforce architecture and best practices.
• Proven experience with Salesforce custom apps, integrations, and data management.
• Exceptional organizational and planning skills for managing complex events.
• Proficiency in vendor management and contract negotiation.
• Strong communication, presentation, and interpersonal skills.
• Creative and strategic thinking abilities with a focus on innovation and improvement.

Education, experience, certifications

• Bachelor's degree in Business Administration, Marketing, Communications or related field
• Minimum of 5 years' experience in Salesforce Administration and event/tradeshow management, with a proven track record of successful project execution.
• Salesforce Advanced Administrator certification preferred.

Physical and mental demands

• Prolonged hours in front of computer

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