Sales Operations Assistant

Sales Operations Assistant

Murray, UT

ABOUT VLCM

VLCM is shaping the future of Enterprise technology partners. We are known as a value-added reseller and solution provider for phone systems, laptops, data center infrastructure, cloud, cyber security, audio visual, physical security, cabling, managed print services, managed IT services, and internet services. With our dedication to Getting IT Right, lifelong big-time customers, and our impressive executive team, we are poised to continue our growth in 2023 and beyond.

Exciting companies share a common set of traits: growing markets, disruptive technologies, killer teams, and a focus on a future state that's infinitely better than the current state. If this excites you, look no further.

Our collaborative team includes exceptionally smart and driven people with diverse interests. We pride ourselves on being family friendly, striking a healthy work-life balance, and cultivating an open and supportive working environment. We are in Utah, Idaho, Colorado, and New Mexico - with even more expansion in the works. If you are mission-driven, excited to solve tough problems, care deeply about values, and are a strong team player, keep reading and hopefully you can join us on this rocket ship.

JOB DESCRIPTION

As a Sales Operations Assistant, you are responsible for many essential functions to our sales department. You are assigned to make telephone calls to vendors, resolve routine inquiries, and operate a personal computer and appropriate software to create documents. You will be integral to providing "Extraordinary Care" to customers, vendors, and employees. Valuable skills in customer service, time management and setting priorities are needed to be successful in this position. Ideal candidate can manage multiple priorities and work independently to find solutions. You are front and center with our customers supporting their technology journey and empowering them to achieve more!

WHAT YOU'LL GET TO DO

• Manage quotes, take sales orders, maintain customer accounts, and resolve customer concerns

• Manage entire sales cycle across customer accounts

• Keep abreast of changes in technology and understanding of basic user abilities

• Respond to inquiries from external or internal sources with standard correspondence or other messaging

• Use computers for various applications, such as database management or word processing.

• Develop constructive and cooperative working relationships with Vendors and coworkers and maintain them over time

WHAT WE'RE LOOKING FOR

• High School Graduate or Equivalent. Associate degree or Bachelor's degree in related field a plus, but not required

• Administrative or sales background preferred

• Must demonstrate strong initiative, problem-solving, and multi-tasking abilities

• Attention to details, thoroughness, and accuracy in composing, typing and proofreading materials

• Excellent computer skills including Outlook, Excel, Word, and Power Point

• Strong written and verbal communication skills

• Excellent customer service and relationship management skills

• Proven ability to work effectively both independently and in a team-based environment

• Organized, able to maintain accurate reports

• Ability to work well under pressure and deadlines

• Dependable, reliable, able to plan work, and manage workload effectively

WHAT WE OFFER

• A supportive leadership team and culture with strong focus enjoying life at work and at home

• Enjoy nonstop engagement and autonomy to do your job - no micromanaging

• A fun, creative environment to improve your skills, learn, and have fun

• A supportive leadership team and culture with strong focus on family and work-life integration

• We are committed to the health and safety of our people

• Competitive salary

• Full benefits (medical, dental, vision, 401k matching, wellness, etc.)

• Flexible Time Off

• Collaborating with smart coworkers that put customers first

• No jerks in the building!