Lead the sales onboarding process, ensuring new account managers and support staff are equipped with the necessary resources to succeed.
Implement engaging and effective training methods for new team members on our products, processes, and systems.
Continuously evaluate the effectiveness of training programs, identifying trends and areas for improvement, and maintaining up-to-date learning resources on platforms like SharePoint.
Collaborate closely with sales managers and account managers to monitor sales team progress and address any issues.
Oversee pricing accuracy in the AS400 system across various markets.
Manage sales workflows related to order processing, contracts administration, and customer rebate programs.
Direct a team of analysts to research and analyze data for identifying sales growth opportunities.