Sales Operations Analyst

Zayo Group Denver , CO 80208

Posted 2 weeks ago

Company Description

Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world's leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.

Position Description:

The Sales Operations Analyst will assist the Sales Operations Manager and the broad sales organization with operational analysis, financial reporting, and data management. Creates Salesforce reports, dynamic dashboards, and metrics for management team to increase visibility into sales performance and operations. Assists in the management, administration and calculation of the sales commission plans. Acts as a broad resource to the sales team for data retrieval, customer and industry research, and cross-functional communication.


  • Support Sales Operations Manager in metric creation, operational and financial modeling, and automation of sales processes.

  • Verify and ensure data integrity and accuracy within Salesforce CRM system.

  • Support Sales Management in day-to-day operations, and find ways to drive and improve quality assurance and sales efficiency.

  • Develop and nurture strong inter-departmental communications to ensure timely resolution of customer and sales issues and concerns.

  • Assist as a key business process owner, and sales organization liaison, in IT system development.

  • Possess a thorough understanding of Zayo's products and services offerings.

  • Be available for business travel, as required.


  • Bachelor's degree or higher with a business related focus is required.

  • A minimum of two years' experience working in a financial or operational analysis position is preferred. Telecom industry experience preferred, but not required.

  • Ability to write reports, business correspondence, procedure manuals, and prepare presentations and proposals with careful attention to grammar, spelling and style with the audience in mind.

  • Ability to effectively present qualitative and quantitative information and respond to questions from managers, employees, and coworkers.

  • Active listening and the ability to communicate effectively and professionally via phone, electronic media, and face to face interactions.

  • Proficiency in the MS Office suite of tools with emphasis on Excel is required, including use of common formulae and pivot tables.

  • Knowledge of platform is a plus, familiarity with data management is required.

  • Ability to solve practical problems and deal with a variety of variables in dynamic situations.

  • Ability to synthesize complex or diverse information; collect and research data; utilize intuition and experience to analyze data.

  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

  • Ability to view issues and concerns from multiple perspectives while keeping the 'big picture' in focus. Understands business implications of actions and decisions.

  • Requires an individual who is detailed oriented with superb organizational skills and the ability to prioritize.

  • Monitors and checks own work for accuracy and quality.

  • Requires an ability to be flexible and adaptable with work schedule and demands to meet strict deadlines under no or minimal supervision.

  • Ability to work independently or on a team, support team objectives, take initiative and promote a positive team spirit.


  • Competitive compensation

  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance

  • Fitness membership discounts

  • Generous paid time off policy including paid parental leave

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Operations Analyst


Posted 4 weeks ago

VIEW JOBS 3/26/2019 12:00:00 AM 2019-06-24T00:00 HomeAdvisor and our sister company, Angie's List, have combined to create the largest home services marketplace in the nation. We connect millions of homeowners across the globe with home service professionals through our innovative and user-friendly products. Our business is complicated, with more than 15 million service requests annually and a dynamic internet landscape with rapidly-changing customer behaviors. Our business is complicated, with a large team of sales and operations professionals working to grow our network of over 200,000 service professionals. We're constantly exploring better ways to operate and trying new things; coupled with our rapid growth there are innumerable opportunities to support the company with your insight. This makes the Operations Analyst role critical to the continued success of HomeAdvisor by providing the information necessary to make great decisions. We work daily with the operations and product leadership teams to develop, execute, monitor, and refine initiatives that drive value and quantify that value as it pertains to financial performance. The role covers a broad spectrum of responsibilities, from reporting to strategic analysis to test market evaluation. This won't be a monotonous job – the business challenges are constant, and the solutions ever changing. The ability to jump into uncharted waters and manage multiple projects with changing priorities is a must. Experience: * Bachelor's degree in a technical field such as Engineering, Finance, Economics, etc. * At least 2 years of professional experience in a financial/business analysis role * Excel experience; knowledge of SQL, Access, or other relational databases preferred * Working understanding of the importance of statistics * Experience with visual analytics such as Tableau a plus * Superior analytical, problem-structuring, and problem-solving skills; experience synthesizing data into information, and presenting concise analyses * Excellent verbal and written communications skills Responsibilities: * Calculating and authenticating bi-weekly commissions for sales and operations. * Creating and maintaining both on-going and ad-hoc reporting requests. * Developing relationships with sales leadership and updating on initiatives and projects. * Prioritize and complete the most urgent projects. * Help optimize sales efficiency by refining processes and making systematic enhancements. * Manage lead flow and answer account specific questions through our internal CRM. * Become intimately familiar with our relational database for reporting and project applications as business needs arise. * Ability to manage multiple projects simultaneously * Intellectual curiosity balanced with an orientation for getting stuff done * Ability to validate results of analyses by reconciling with data from other sources * Attention to detail, a sense of urgency, and relentless follow through HomeAdvisor is known for our casual atmosphere that is flexible and focused on productivity. With a generous "take what you need" vacation policy, high collaboration across the business, and the ability for individuals to make a tangible impact, we truly believe in our people and our product. This Operations Analyst will work in our brand-new Headquarters in the RiNo Arts District in Denver, CO. Homeadvisor Denver CO

Sales Operations Analyst

Zayo Group