Sales Operations Analyst, Wwps Field Sales Operations - Operational Readiness

DESCRIPTION

We are seeking a Sales Operations Specialist who possesses a passion for solving business problems through data-driven decision-making. The successful candidate will collaborate with Sales Operations leadership to identify and address operational challenges and implement process optimization across all WWPS Field Sales Operations (FSO) operational work-streams.

This may include operational aspects of Annual and In-Year Planning activities, revenue routing, monthly forecasting, and leverage Generative AI to solve problems or derive insights from data. The ideal candidate should demonstrate broad technical skills, strong process acumen, deep analytical experience, and a commitment to driving operational excellence.

The successful candidate will possess the ability to embrace challenges, work independently, and demonstrate a keen aptitude for learning. They will drive the development of simple, scalable solutions to address day-to-day problems, exhibiting exceptional organizational skills and the capacity to communicate results effectively, both in written and verbal form, with clarity and ease of understanding.

Proactively seeking answers through self-service tools, they will know when to request guidance. A passionate and detail-oriented approach, coupled with analytical prowess and problem-solving abilities, will enable them to escalate issues and overcome roadblocks as needed. Adept at managing multiple assignments, requests, and processes concurrently, they will prioritize tasks and deliver timely results.

Identifying commonalities across business needs, they will recommend improvements to accelerate current scaling mechanisms and leverage automation to grow capacity in line with business growth. Furthermore, they will be responsible for driving enhancements to sales tools and processes utilized by the team.

This position will work with the several stakeholders supporting the extended AWS Field Sales Operations team. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

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We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

BASIC QUALIFICATIONS

• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

• Experience with common sales operations processes/systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

• Six Sigma Green Belt certification or equivalent

• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

• Experience in business-process design or equivalent

PREFERRED QUALIFICATIONS

• 2+ years of project management or sales operations experience

• Experience working within a high-growth, technology company

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.