Sales Operations Analyst - Structural Heart

Abbott Laboratories Saint Paul , MN 55102

Posted 2 months ago

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Structural Heart Business Mission: why we exist

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.

We aim to lead the markets we serve by requiring the solutions we offer customers provide an improved benefit/risk profile as compared to existing standards of care; a performance threshold that by definition, guides and ensures the productive output of our engineering, business development, and clinical research efforts result in outcomes that advance the standard of care.

Primary Job Function:

The Sales Operations Analyst is responsible for supporting the US Structural Heart Commercial and Sales Operations teams to meet sales, growth and margin targets by providing business intelligence and sales operations support though quota-setting, resource and alignment tracking, data modeling/analysis, reporting on key performance indicators, as well as many other ad-hoc analyses.

Job Duties / Main Responsibilities:

  • Serve as a business advisor and internal consultant to Area Vice Presidents and Regional Sales Directors

  • Work with sales leadership to use analytics to drive sales growth through actionable measures

  • Develop and roll-out sales team quotas, organizational structure, and customer account alignments

  • Advise on sales resource deployment strategy

  • Lead monthly and quarterly business reviews for the Surgical Valve and Structural Intervention teams

  • Facilitate region and area level business strategy review meetings in the field

  • Monitor and provide headcount productivity metrics and resource modeling outcomes on a continuous basis

  • Develop and maintain reporting & analytics dashboards

  • Develop, analyze and track monthly scorecard metrics and key performance indicators

  • Develop field revenue forecasts incorporating historic, trended, and current business information

  • Partner with marketing and healthcare economics teams to incorporate external market data into recommendations to sales leaders

  • Review revenue data by geography, account and product to evaluate performance, highlight key issues, and recommend areas of focus for improvement, working with other sales functions, finance, and marketing to develop business solutions to key problems when necessary

  • Perform other related duties and responsibilities, on occasion, as assigned by manager

Other Duties:

  • Develop and distribute reporting tools and dashboards.

  • Lead special projects as needed.

  • Maintain knowledge of Abbott's medical technology products.

  • Maintain knowledge of industry and competitive compensation trends.

Qualifications:

  • Bachelor's degree with 4+ years of professional experience in sales/commercial-focused financial planning and analysis, sales operations, sales strategy, or other related field

  • Professional experience in Medical Device/Technology strongly preferred

  • Ability to quickly and effectively analyze data, extract trends from analysis, and translate trends into actionable insights

  • Must have strong quantitative abilities/experience in data management, data gathering, and analysis

  • Demonstrated organizational skills, attentiveness to detail, ability to work under limited supervision and the ability to handle multiple projects simultaneously

  • Experience working in a broader enterprise/cross-division business unit model preferred

  • Requires the ability to be self-motivated to accomplish tasks in a proactive manner

  • Ability to work within a team and as an individual contributor in a fast-paced, changing environment

  • Ability to leverage and/or engage others to accomplish projects.

  • Demonstrated interpersonal, verbal, and written communication and presentation skills, ability to resolve moderately complex problems, deal with unresolved issues, delays and unexpected events, while effectively communicating and maintaining rapport at various levels within an organization

  • Strong analytical ability, originality and ingenuity required

  • Extensive experience with various information systems is required; must have the knowledge and ability to extract data from multiple information systems on an ad-hoc basis

  • Multitasks, prioritizes, and meets deadlines in timely manner

  • Flexibility to travel approximately 15%

JOB FAMILY:

Sales Support & Administration

DIVISION:

SH Structural Heart

LOCATION:

United States > Minnesota > St. Paul > Tech Center : One St Jude Medical Drive

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 15 % of the Time

MEDICAL SURVEILLANCE:

Yes

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link

  • English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link

  • Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf
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Sales Operations Analyst - Structural Heart

Abbott Laboratories