Sales Operations Analyst

Career Opportunity

Sappi North America, headquartered in Boston, is a subsidiary of Sappi Limited (JSE), a global company headquartered in Johannesburg, South Africa, with more than 13,000 employees and manufacturing operations on three continents in seven countries and customers in over 100 countries around the world. We are a leading global provider of sustainable woodfiber products and solutions. The success of our four diversified businesses - high quality Coated Printing Papers, Specialised Cellulose, Release Papers and Specialty Packaging - is driven by strong customer relationships, best-in-class people and advantaged assets, products and services. Our high quality Coated Printing Papers, including McCoy, Opus, Somerset and Flo, are the key platform for premium magazines, catalogs, books and high-end print advertising. We are a leading manufacturer of Specialised Cellulose used in a wide range of products, including textile fibers and household goods, and one of the world's leading suppliers of Release Papers with our Ultracast and Classics lines for the automotive, fashion and engineered films industries. Our Specialty Packaging products, such as LusterPrint and LusterCote, represent an important asset in the food packaging and labelling industries. Customers rely on Sappi for high technical, operational and market expertise; products and services delivered with consistently high quality and reliability; and, state-of-the-art and cost-competitive assets and innovative spirit.

Position (job title): Sales Operations Analyst

Department: Sales Operations

Work Site: SSC South Portland

Position Summary: We are seeking a motivated and detail-oriented Sales Operations Analyst to join our team and play a crucial role in supporting our marketing and sales teams as well as our customers. As a Sales Operations Analyst, you will be responsible for creating and maintaining reports, dashboards, and data visualization tools to track key performance indicators and identify trends that will help improve business operations.

Major Job Responsibilities:

• Create sales reports from multiple data sources (BW/Tableau/BOBJ/SFDC/etc) to meet internal and/or external customer reporting needs

• Provide relevant data analysis as required to identify and report customer trends

• Work with Sales Channels and Marketing to identify reporting gaps and streamline access to pertinent data ('Reporting Hub')

• Collaborate with cross-functional teams to understand business needs and requirements for reporting and analysis

• Succinctly communicate findings and data insights to stakeholders through PowerPoint presentations and written reports (MS Word, E-mail, etc.) on a daily, monthly or annual basis

• Aids in the collection of forecast data (provide historical data, and work with reps to build forecasts) for quarterly forecasts as well as annual budget targets as part of the annual budget process

• Identify opportunities and implement solutions that enhance business processes and improve efficiency through the effective use of Salesforce functionality (i.e. forecasting at customer level in SalesForce vs. Excel)

• Additional responsibilities as required based on the priorities of the team

Qualifications:

• Bachelor's degree in Business, or a related business-related field. MBA preferred

• 2-5 related professional experience

• Expert user of reporting systems such as Business Objects, Tableau, and Microsoft Office (Excel, Outlook, Word, PowerPoint specifically).

• Excellent analytical skills with the ability to interpret and draw insights from data.

• Strong effective communication skills, capable of conveying complex information clearly and concisely.

• Detail-oriented approach to analyzing information and solving problems.

• Ability to multitask and prioritize effectively.

• Highly self-sufficient and self-directed.

• Salesforce experience a plus

Salary is determined by a number of factors including the value of the job to the organization, market forces, internal equity and skills brought to the job.

HR Contact for Questions: Bethany M Kurlanska

Contact Information: 207-857-1008 , Bethany.Kurlanska@sappi.com

Sappi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Sappi complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.