Sales Operations Analyst

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Job Description:

Illumina's AMR Sales Operations team is looking for a Sales Operations Analyst to execute operational support within the Sales workstreams. The primary goal of this role is to support frontline sales stakeholders through daily operational challenges, analytical insights, administration, and coordinated execution. This position will also collaborate on initiatives with internal cross functional teams across the Commercial Organization to support the sales team consisting of Account Managers, Specialists, and Inside Sales. The AMR Sales Operations team focuses on evolving the sales end-user experience through process improvements, strategic projects, and reporting & analysis.

The ideal candidate is a driven and a confident communicator who can follow instructions and embodies an inquisitive mindset. Success on this fast-paced team relies on strong time-management skills, attention to detail, the ability to work under pressure, and most importantly, flexibility.

This position is a Hybrid role required to be at the San Diego HQ Office 2 days per week.

Responsibilities:

• Manage and solve general inquiries in the team inbox from frontline sales representatives, and sales managers

• Triage inquires and coordinate support around territory administration, forecasting setup, account and customer data, and systems

• Build relationships and act as a trusted business partner to AMR Sales, Global Sales Operations and Finance teams

• Assist sales account managers with data quality tracking and ad-hoc reporting requests

• Provide on-boarding training support on commercial applications to enhance the sales employee experience

• Tackle problems of moderate scope where data analysis is needed

• Executes within defined policies, procedures, and practices

• Effectively communicates to management team

• Performs other duties as requested

Requirements:

• Bachelor's Degree required, BA or BS (Science, Engineering, or Business preferred)

• Experience with Microsoft Excel is required

• Experience with Salesforce is a plus

• Understanding of an end to end sales process is a plus

• Excellent communication skills and ability to present to management

• Proficiency in Microsoft PowerPoint and Microsoft Word

• Tableau experience is a plus

• Position is required to be in San Diego HQ office 2 days per week

The estimated base salary range for the Sales Operations Analyst role based in the United States of America is: $51,500 - $77,300. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf