Sales Operations Analyst [Hybrid]

Hybrid: Office M - Thu (Fri remote)

Roles & Responsibility

• Manage weekly CPFR process with Retail or Distribution Customers

• Build and communicate the weekly forecast for both Sell In and Sell Thru units

• Ensure Order Management accuracy in ERP system - SAP

• Identify potential gaps in demand/supply forecast and resolve deltas

• Drive weekly internal recaps for Sales & Operations Planning (S&OP)

• Daily involvement in managing S&OP escalations

• Manage and measure supply chain processes including channel risk and shipping performance

• Must be comfortable presenting to and promoting consensus-building internally and externally

• Must be comfortable working in a multi-cultural business environment

• Additional duties and responsibilities as assigned

Required Skills and attributes

• Minimum of 2+ years of related experience

• Bachelor’s Degree preferably in business, finance, supply chain

• Hands on Forecasting experience

• Strong analytical & communication skills

• Ability to work independently & manage multiple competing demands

• Customer Oriented

• Participative & collaborates to solve problems

• Ability to work in a high-demand environment & prioritize

• Meet deadlines under pressure

• Analytical, attention to detail and accuracy

• Advanced skills in MS Excel (V-Lookups, Pivots, etc.)

• ERP experience, preferably SAP

• Experience with Business Intelligence tools

Key Measures

• Forecast Accuracy/Achievement rate – Sell In Orders and Sell Thru Sales

• Inventory Weeks of Supply