Sales Operations Analyst

Company Summary

DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America's First Smart Network.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

Department Summary

The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry's best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.

Job Duties and Responsibilities

OnTech Smart Services is seeking a Sales Operations Analyst to support the Partner Engagement Team and the growth of our B2B sales organization. The ideal candidate will be an ambitious, self-motivated, dynamic team player who thrives in a hardworking, start-up environment focused on driving revenue and customer satisfaction for a quickly growing brand.

As a Sales Operations Analyst, you will be expected to support the Partner Engagement team while you gain experience and work to problem-solve challenges each day (sales enablement, strategy/planning, operations/systems). Our partners include numerous large brands and this role is critical to ensuring the continued growth of these partnerships.

Ideal candidates will enjoy rolling up their sleeves and diving head first on a daily basis with the goal of making a direct impact on the business. Balancing the need to solve today's problems while thinking and building for the long term is essential.

Key Responsibilities:

• Develop and maintain strong collaborative relationships with key stakeholders across the company in departments such as operations, finance, legal, etc. to ensure seamless delivery of sales ops functions

• Serve as liaison between business development and account management to facilitate hand-off of newly signed clients and long-term care

• Identify, implement, and document improvements in current workflows and processes that improve efficiency

• Partner with Account Managers on business reviews, strategic account reviews, partner initiatives, and identifying opportunities to grow revenue

• Conduct ad-hoc analyses ranging from the development of new metrics to the identification of root causes for fluctuations in revenue or performance

• Develop operational metrics and dashboards that provide insights into sales pipeline and sales team performance and identify levers for improvement (reduce cycle time, increase close rates, etc.)

Skills, Experience and Requirements

Basic Qualifications:

• BA/BS degree or equivalent work experience

• Excellent organization and time-management skills; results-oriented, strong sense of urgency, proactive and flexible

• Willingness and aptitude to learn new technologies and skill

• Strong interpersonal skills with superior written and verbal communication

• Ability to handle change and ambiguity well

• Adept at managing multiple priorities in a dynamic environment to drive results

• Advanced skills in Google Workspace

Preferred Qualifications:

• 2+ years of experience in sales operations, business operations, or other corporate analytical roles

• Experience implementing repeatable processes and driving automation or standardization

• Prior exposure and proven ability to thrive within a high-growth work environment

Salary Ranges

Compensation: $63,150.00/Year - $90,000.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.