CHI St. Vincent, a regional health network serving Arkansas, is part of CommonSpirit Health. We have served Arkansas since 1888 with a history of many firsts. Together with more than 4,500 coworkers, 1,000 medical staff, and 500 volunteers, we consistently receive praise for care advancements.
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health in 2019. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.
CHI St. Vincent provides you with the same level of care you provide to others. We care about our employee well-being and offer benefits that complement and support your work/life balance.
We offer the following benefits to support you and your family:
Free Premium Membership to our Care@Work program to help employees with child care, pet care, senior caregivers, housekeepers & more.
Flexible spending accounts
Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
Employee Assistance Program (EAP) for you and your family
Paid Time Off (PTO)
Tuition Assistance for career growth and development
Matching 401(k) and 457(b) Retirement Programs
Excellent communication skills both verbally and in writing with the ability to communicate with physicians, and other professionals.
Excellent interpersonal skills and the ability to maintain good working relationships with the general public, physician office personnel, hospital departments, volunteers and other providers.
Strong analytical and critical thinking skills.
Skillful in exercising initiative and judgment in organizationally and politically sensitive situations.
Strong follow through and results tracking to achieve measurable targets.
Ability to identify problems and work collaboratively with physicians and hospital management and hospital personnel to develop solutions (problem resolution).
Ability to manage conflict and facilitate change processes.
Ability to maintain strict confidentiality in all job-related matters.
Must have knowledge of computers and be software literate.
Use of a formal account management tool such as Salesforce or ACT or proprietary tool
Experience in building and initiating physician relations preferably through a sales orientation.
Understands the anatomy of the sales call, opening, probing, proving, closure and asking for the "sale" and is comfortable in executing this process on a consistent basis.
Knowledgeable of Stark, Anti-trust and kickback laws and regulations and applies these requirements in oral and written communication.
Excellent time management and organizational skills.
Action oriented focused activity, self starter.
Education: Bachelor's degree in business, marketing, public relations, communications, healthcare.
Experience: Three or more years' experience in a customer service position, preferably in physician services, medical sales or a related health care field.
Software: MS Windows Operating System, MS Word, MS PowerPoint and MS Excel essential; ACCESS, SalesForce or like tool. Preferred; database management familiarity preferred.
Catholic Health Initiative