Sales Manager

The Cliffs Resort Pismo Beach , CA 93449

Posted 2 months ago

Job Overview:

The Sales Manager successfully manages the group sales effort in their designated markets; including developing new accounts, maintaining existing accounts, implementation of sales strategies so as to achieve all goals and maximize profits for the hotel while maintaining customer satisfaction.

Reports to: Director of Group Sales

Job Requirements:

  • Previous sales experience

  • Hotel/Resort experience highly desirable

  • Four-year college degree

  • Efficient in Microsoft Word, Excel, Power Point and Outlook. Previous experience with Maestro and ACT! is preferred

  • Provide the highest quality of service to the customer at all times

  • Fluent in English; ability to articulate with clients on phone as well as in person

  • Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers

  • Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients

  • Closely following up on all business leads within a 24-hour response time line to clients

  • Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals

  • Update action plans and financial objectives quarterly

  • Knowledge of travel industry, current market trends and economic factors

  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision

  • Team Work Contributes to building a positive team spirit

  • Develops relationships within community to strengthen and expand customer base for sales opportunities

  • Ability to accurately compute and manipulate mathematical calculations

  • Punctuality with regular, flexible and reliable attendance; dependability Commits to long hours of work when necessary to reach goals


  • Annual salary plus a quarterly bonus is commensurate with experience and is based on a 40-hour minimum work week with overtime-exempt status

  • Paid time off after one year of full-time employment

  • Medical, dental, and vision insurance

  • Hotel, food, and beverage discounts

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Sales Manager

The Cliffs Resort