Sales Manager

Overview

San Diego Hotel

With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel; a place dedicated to providing a superior experience for both associates and guests. Omni San Diego's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni San Diego Hotel's commitment to serve our associates and nurture their growth has led to the company's highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni San Diego Hotel may be your perfect match.

Job Description

The Omni San Diego Hotel is seeking an experienced hotel sales professional to join our award-winning sales team! Our hotel has continually been a leader in delivering exceptional meetings, individual guest service, impressive financial results and enviable associate satisfaction scores.

With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel; a place dedicated to providing a superior experience for both associates and guests. Omni San Diego's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni San Diego Hotel's commitment to serve our associates and nurture their growth has led to the company's highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni San Diego Hotel may be your perfect match.

If you are a consistent closer who exceeds monthly goals, energetic, motivated salesperson and team player then we offer the perfect environment for you to succeed. Your success will include you in on one of the industry's most profitable incentive plans. Additionally you will have the opportunity to earn more money through Omni's referral program featuring the entire Omni portfolio. Achieving your annual goal will also reserve you a coveted spot on the annual sales incentive trip.

This role is eligible for Omni's Work From Home Program! Omni Hotels & Resorts values our associate's work/life balance and supports WFH options for specific sales management and leadership roles. After 90 days of employment, you will be eligible to earn up to 2 WFH days and a potential 3rd if you are over 100% of your YTD goal. Please note, this program is at the sole discretion of the GM/DOSM, and has additional guidelines to adhere to.

Responsibilities

• Effectively book groups 10-125 rooms or less on peak night, in order to achieve individual monthly and annual room night, average rate, and revenue goals.

• Achieve established room and food and beverage goals.

• Model teamwork, assisting other managers in reaching their goals and achieve annual team goals.

• Responsible for prospecting all market segments within assigned geographic territory.

• Achieve sales activity standards (5-10-15) goals as assigned by Director of Sales.

• Prospect from a data base of previous groups, and lost business.

• Prospect from assigned AHS reader board leads for new sources of business.

• Maintain up-to-date knowledge of all hotel capabilities and ammenities (front desk/reservations/room service/catering).

• Merchandise function space and attain maximum room rental wherever appropriate.

• Qualify and respond to all leads with customized and creative proposals within a timely manner.

• Deliver contracts within 24 hours Follow-up and process group blocks related to Catering Events.

• Continuously refine delivery of site inspections and proposals.

• Achieve brand referral goals (FLIP) as assigned by the Director of Sales.

• Explain Select Rewards, and utilize SR promotions to close business.

• Utilize Delphi to maintain complete correspondence, and current trace dates, accurate history and all relevant booking activity.

• Actively participate in trade organizations, local social and civic groups. Regularly participate in industry-related activities.

• Provide the Director of Sales forecast personal monthly production.

• Consistently abide by all sales office procedures and systems.

• Maintain active participation in daily business review, in weekly sales & marketing weekly pipeline meetings, and other meetings as assigned by the director of sales.

• Promote a high quality company image by demonstrating professionalism to both clients and colleagues.

• Develop plans and actions for your assistant that are congruent to his/her future goals.

• Determine competitive advantages and disadvantages of the hotel in its market place.

• Maintain a strong knowledge of the hotel's competitive set. Know the strengths, weaknesses and threats of each property, and demonstrate an ability to sell against the competition.

• Maintain excellent relationships with GSOs, and San Diego Tourism Authority counterparts.

• Other duties as assigned.

Qualifications

• Previous hospitality experience is required. Luxury hotel experience is preferred.

• 1 year of previous hotel/resort sales experience is preferred, or minimum of 2 years in a hotel/resort management position.

• Proficiency in computer programs including: Microsoft Office is required. Proficiency in Delphi is preferred.

• Ability to clearly and pleaseantly communicate in English with guests, management and co-workers both in person and by telephone/email is required.

• Strong interpersonal and customer service skills are essential. The ability to address guest needs and concerns in a diplomatic fashion that leaves guests satisfied is key to success.

• Ability to assess a problem, then recommend and implement creative and effective solutions is required.

Pay: $75,000 - $85,000/annually. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.