Sales Manager

Sales Manager

The Hotel Business is your first love and selling the hotel is a close second. In the role of Sales Manager you have the chance to connect and make a difference in many lives (as a busy hotel means work for all!) Sales -- it is all about making a promise and then delivering on that promise with the support of a busy team who create the wow experience. In the role of Sales Manager, you will:

• Be an Ear that Hears -- listen to clients and see their vision so that you can capture their business while delivering on the bottom line. Stay tuned in and rapidly follow up on inquiries, concerns and issues, providing an exceptional customer experience and making yourself the "go to" person for future rooming needs.

• Be Someone that Asks -- knowing that you have a competitive landscape, be sure you are asking for the business so that you can exceed revenue expectations (and profit goals!)

• Be Diverse in your Efforts -- solicit, negotiate and book new and repeat business using multiple channels such as outside sales calls, telemarketing and social media.

• Be a Community Presence -- represent your hotel in the local community and be seen as resource when the local community needs to plan an event.

• Be a Hotel Presence -- be sure you know, support and celebrate the hotel's staff as it takes a team to ensure success.

• Be Manager on Duty -- if requested.