Sales Manager

Heritage Phce Auburn , NH 03032

Posted 1 week ago

We are looking for a Sales Manager to lead our home comfort team!

This position is based in our Auburn, NH office and will include weekly travel to our Tewksbury, MA location.

About Us:

Heritage is a 34-year old family owned and operated plumbing, heating, cooling, and electrical business driven by two primary objectives:

  • We want to help make life better for our team members, customers, and community

and...

2.We want to make home service exceptional - because serving homeowners is all we do

About The Role:

As the Sales Manager your primary responsibility is to lead and inspire our team of Home Comfort Specialists in their success as 5-Star home comfort professionals. Responsibilities include:

  • Working closely with the Chief Integration Officer (CIO) to establish the annual sales plan - including sales and marketing strategies

  • Working with the CIO, Install Manager, Service Manager and Home Comfort team to achieve sales goals

  • Assisting the Service Manager with the training of service technicians in how to assess and recommend replacement systems

  • Performing regular ride-alongs to ensure Home Comfort Specialists are properly supported, and to reinforce agreed upon procedures spelled out in the Operations Manuals and in the training the Heritage Way.

  • Coordinating vacation schedules for the Home Comfort Specialists that have them taking time off during our slow season and minimizing loss of coverage during peak seasons

  • Providing a regular rhythm of individual and team meetings for communication, training, accountability, and relationship (daily huddles, weekly team meetings, 1:1 coaching, and fun events)

  • Working with the Install Manager to prepare the agenda for the weekly 5-Star Installation Meeting

  • Working with our Human Resource services to help develop opportunities and pathways for each member's growth and overall well being (soft skills, technical skills, personal growth, etc.)

  • Assisting in the recruitment and orientation of new Home Comfort Specialists

  • Working with Install Manager to verify job costs and profitability -- making adjustments as needed

  • Following up on pending sales

  • Working with the Finance Manager to ensure invoicing and financing are accurate and timely

  • Assisting with questions and challenges while encouraging empowerment and self management

  • Working with Installation Manager and team to quickly resolve client inquiries and concerns

  • Working with the Marketing Manager, Customer Experience Manager, and Home Comfort Lead Coordinator to ensure daily lead count meets/exceeds daily budget

Qualifications:

  • Proven track record in sales (in-home sales preferable)

  • Ability to inspire, lead, and coach others to obtain personal and team goals

  • Highly organized with exceptional follow through abilities

  • Strong verbal and written communications

  • Good presentation and public speaking skills

  • Quick, sound decision-making abilities

  • Ability to build trust and demonstrate empathy

  • Excel in a people centric, goal-driven environment

  • Willingness to always learn, and follow company procedures

  • Comfortable navigating a tablet/smartphone, apps and business software

Benefits:

  • Starting salary of $125,000-$150,000 based on experience

  • Paid Vacation, Personal, Sick Time

  • Paid Holiday Time

  • Medical, Dental, Vision Insurance

  • Life, AD&D, Short & Long Term Disability Insurance

  • 401k Retirement Plan with Company Match

  • Profit Sharing Incentive Plan

  • Ongoing Training Opportunities

  • 1:1 Coaching

  • Company Chaplains

  • Paid Volunteer Time

  • Professional, Family Feel

  • Company Events

Work Schedule:

  • Monday through Friday 7:00am to 5:00pm with flexibility to extend/adjust work-shift when needed. Position also involves attending meetings or events that can be out of state and involve multiple days of travel and time away.

If you are seeking an opportunity to build a brighter future with people that have a bigger vision for themselves and those they serve, Heritage could be exactly who you're looking for.

Please click "Apply for the position" to submit your application. Also feel free to visit our website to learn more about Heritage at: justcallheritage.com

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Sales Manager

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