Sales Manager - Global Forwarding

C.H. Robinson Worldwide, Inc. Knoxville , TN 37902

Posted 2 months ago

Our Knoxville, TN global forwarding office is seeking a skilled Sales Manager to manage a dynamic sales team located in Knoxville and Nashville. This Manager will work closely with sales coordinators, branch management, branch employees and the broader C.H. Robinson network on deals. He/She will be responsible for driving the sales team in successfully prospecting, gaining new business, developing/retaining existing customers, managing an international lead program and updating completed activities in a customer retention system. The Sales Manager will be directly involved with department staffing, discipline, reviews, training and leadership in partnership with the local branch manager.

Responsibilities:

Sales-Related Tasks:

  • Actively involved in guiding and coaching the sales team in the sales process including:

  • Prospect development

  • Preparing bids/proposals

  • Creating & performing formal presentations

  • Maintaining client follow up

  • Creating Standard Operating Procedures

  • Monitoring accounts receivable

  • Developing and maintaining relationships with key customers

  • Complete special projects as requested

Management-Related Tasks:

  • Evaluate staffing needs, conduct interviews and hire new staff

  • Coordinate new hire orientation and training for team members

  • Develop and mentor team members on an on-going basis

  • Handle employee performance issues including evaluations, discipline and employment separation decisions

  • Oversee timekeeping procedures for assigned staff to ensure proper pay and time-off records are maintained

  • Demonstrate solid decision-making skills and ability to prioritize ever-changing daily tasks

  • Delegate tasks and project work within the team

Qualifications:

Required Qualifications:

  • Minimum 3 years of freight forwarding sales experience

  • Minimum 2 years direct people management experience

  • Experience using a customer retention system

  • Creativity in developing innovative solutions and ability to present solutions to clients & internal sales staff

  • Self-disciplined with strong leadership abilities

  • Excellent verbal & written communication skills

  • Energetic and able to work independently

  • Highly organized and detail-oriented

High School Diploma or equivalent

  • Computer literate (Microsoft Word, Outlook, Excel, PowerPoint)
  • Ability to travel to assigned territories as needed

Preferred Qualifications:

  • Industry certifications

  • Bachelor's degree in a related field

Benefits

We offer a competitive compensation package and excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, 401K with company match, profit sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a Fortune 500 company.

About C.H. Robinson

At C.H. Robinson, we believe in accelerating global trade to drive the world's economy. Using the strengths of our people, processes and technology, we help our customers work smarter, not harder. As one of the world's largest third-party logistics providers (3PL), we provide a broad portfolio of logistics services, fresh produce sourcing and Managed Services through our global network. In addition, the company, our Foundation and our employees contribute annually to a variety of organizations. Headquartered in Eden Prairie, Minnesota, C.H. Robinson (CHRW) is publicly traded on the NASDAQ. For more information, visit http://www.chrobinson.com or view our company video.

Equal Opportunity Employer

C.H. Robinson - Affirmative Action Employer/EOE/M/F/Disabled/Veteran

#LI-DF1


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Sales Manager - Global Forwarding

C.H. Robinson Worldwide, Inc.