Sales Manager, Fair Oaks Mall

The Talbots Inc Fairfax , VA 22038

Posted 2 months ago

Job Number:4195

Position Title:Sales Manager

External Description:

POSITION SUMMARY:

At Talbots, we help our customers look and feel their best. The Talbots Sales Manager (SM) partners with the Store Manager or General Manager (the "Manager") to lead the team in creating a hospitable environment for customers and associates alike. The SM is a role model for creating exceptional customer experiences and building enduring relationships both internally and externally. The SM is responsible for driving the business forward within his/her store specifically as it relates to selling and building enduring relationships.

REQUIREMENTS:

  • Is customer-centric and understands the importance exceptional service contributes in growing store sales.

  • Driven to create, build and cultivate relationships with customers, Talbots associates and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.

  • Ambitious and enthusiastic in creating an environment for both the store and team to succeed.

  • Reinforces consistent selling and service standards through coaching, training and accountability.

  • Passionate about selling and seeks organized, thoughtful ways to drive new traffic into the store.

  • Demonstrates excellent communication skills, a high level of integrity, fiscal responsibility, critical thinking, and leadership courage.

  • Has strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.

  • Professional, assertive and friendly with the ability to make decisions independently.

PRINCIPAL ACCOUNTABILITIES:

Leadership:

  • Model professionalism, strong work ethic, integrity and respect for others creating an environment that positions Talbots as an employer of choice.

  • Educate, coach, mentor and inspire Client Specialists based on their individual strengths, opportunities and needs. This includes onboarding new talent, sharing product knowledge, wardrobing /fashion trends, driving key performance indicators, etc.

  • Model exceptional customer service and relationship-building behaviors to drive customer loyalty

  • and a sustainable sales trend.

  • Create a collaborative, team environment where all associates are held accountable and proud to uphold the same standards, policies and procedures. Provide coaching and feedback when necessary and address performance/disciplinary action when required.

  • Assists management in leading the team as needed.

Business Acumen:

  • Stay abreast of the business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved.

  • Analyze store reports leveraging store's historical sales data with current sales goals to establish achievable stretch goals for individual and team performance.

  • Strategically identify, target and cultivate relationships within the community that align with the brand and can help drive incremental sales.

Sales and Service:

  • Model sales and service excellence creating a selling culture where all associates align around the needs of our customers.

  • Seeks to understand customer needs & wants with curiosity and confidence through intentional conversation.

  • Use company resources and personal leadership to facilitate and sustain a strong selling environment that holds associates accountable for achieving productivity standards.

  • Exhibit knowledge of industry trends and competitive activity and share this knowledge with the team.

  • Lead associates in consistently marketing Talbots brand initiatives to achieve key sales and service metrics.

  • Demonstrate strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.

  • Professionally represent the brand image and ensure all associates meet same standards.

Operations:

  • Support areas of operational excellence as needed.

  • Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.

  • Protect company assets and maintain a safe work environment.

  • Follow all company policies and procedures as well as local, state, and federal employment laws.

QUALIFICATIONS:

  • Two or more years of specialty retailing experience preferred with an emphasis on selling. One year of leadership experience preferred.

  • Strong sales experience preferred with demonstrated ability to meet or exceed performance standards.

  • An essential function of the job is the ability to work a flexible schedule including nights, weekends, and holidays.

  • An essential function of the job is the ability to move about in a store including standing, walking,

  • kneeling, stooping, climbing ladders, using stairs, carrying, bending, stretching, twisting, or reaching out with the body, arms, or legs, pulling and lifting objects up to 40 pounds. Sometimes these movements are made quickly and repeatedly.

  • An essential function of the job is the ability to navigate computer/handheld systems with intermediate computer and keyboarding skills.

  • Able to work cooperatively in a diverse work environment.

  • Able to relocate and open to opportunities in other areas of the business.

  • High school degree required. College degree preferred.

Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

City:

State:

Community / Marketing Title:Sales Manager, Fair Oaks Mall

Company Profile:

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

EEO Employer Verbiage:

Talbots is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to race, sex, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion, or any other category protected by applicable law. Talbots is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process please contact recruiting@talbots.com. Talbots will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business.

Location_formattedLocationLong:Fairfax, Virginia US


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Fragrance Sales Counter Manager Full Time Fair Oaks I

Macy's, Inc.

Posted 3 days ago

VIEW JOBS 11/11/2018 12:00:00 AM 2019-02-09T00:00 710131522 Job Overview: The Fragrance Counter Manager is responsible for supervising the complete operations of the fragrance line to ensure a high level of productivity and customer satisfaction through extensive product knowledge and outstanding customer service. Perform other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: * Recruit, train, coach, motivate, and develop new and incumbent associates on company policies and procedures, product knowledge, and personal and department productivity goals * Alert Sales Manager of needs and concerns of the business and staff and communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, and special events * Develop and implement business driving events to achieve department goals * Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results; * Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration; * Regular, dependable attendance and punctuality. Qualifications: Education/Experience: * High School Diploma or equivalent. * A minimum of one year of previous selling experience is required, preferably in fragrances. * Previous supervisory is also preferred. Language Skills : * Ability to read, write, and interpret general business periodicals. * Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator. * Must be able to calculate percentages and ratios. * Must be able to make change using American monetary units. Reasoning Ability: * Must be able to anticipate and solve problems. Physical Demands: * This position requires constant moving, talking, hearing, reaching, and standing. Must be able to stand for at least two consecutive hours. * Must be able to lift at least 30 lbs. * May occasionally be required to stoop, kneel, crouch, and climb ladders. * Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Other Skills: * Superior organizational and time management skills. * Must be able to multi-task in a fast-paced environment. * Must be able to build relationships and influence others. * Must possess a thirst for knowledge. * Must be able to lead by example. Work Hours: * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs. This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. Fairfax VA

Sales Manager, Fair Oaks Mall

The Talbots Inc