Sales Manager

DSG Memphis , TN 38103

Posted 1 week ago


The Sales Manager is responsible for the day-to-day operations of the store.

Key Job Responsibilities:

  • Manage all departments in the showroom

  • Oversee all sales including margins, volume, quotas, and closing ratios, while developing and implementing future goals

  • Handle all customer related issues escalated above the Guest Experience Manager

  • Work with the Visual Presentation Manager regarding product placement

  • Report changes in policy and other information to staff members

  • Provide exceptional leadership to the sales, guest experience, and visual teams

  • Coach members of the staff to build individual and team success in a professional manner

  • Maintain budgeted administrative costs including wages and supplies

  • Audit the performance of employees and provide additional support or training if needed

  • Ensure complete and adequate documentation of procedures and tasks completed

  • Complete various report functions in a timely manner

  • Hire, train, and coach the sales team

  • Prepare and administer performance evaluations for assigned staff

  • Provide timely and effective communications

  • Attend monthly staff meetings

  • Other duties as assigned, essential or otherwise


  • High School diploma (Bachelor Degree in Business preferred)

  • 2-4 years of proven experience in furniture retail management in a commissioned based sales environment

  • Previous supervisory experience is a must

  • Intermediate knowledge of Microsoft Office

  • Ability to learn in-house computer programs

  • Ability to work flexible hours, including nights and weekends, and travel as needed

  • Exceptional verbal and written communication skills

  • Knowledge and experience in team building skills

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Sales Manager