The Doubletree by Hilton Alana Waikiki Beach is looking for a dynamic Sales Manager to join their amazing team!
As the Sales Manager at the Doubletree by Hilton Alana Waikiki Beach you will represent the hotel by:
Soliciting, responding to and negotiating with persons requiring large and complex group accommodations (generally over 50 guest rooms) with or without meeting space and/or on-site (hotel) catering, based upon market segment and account files assigned by the Director of Sales (and Marketing). Represent hotel in significant interactions dealing with customers relative to sales and operational questions, concerns, and issues. Negotiate contracts with customers and commission agreements with third party agencies.
Initiating the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Develop and quote prices for same.
Engaging in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets (percentage of travel dependent on specific market). Direct site visits and H.O.S.T. programs for respective accounts and participates in tradeshows, industry and customer events.
Attending weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc.
Conducting site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.
Prepare and process weekly and monthly sales reports, evaluate and complete written critique
What are we looking for?
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Excellent organizational and planning skills
Experience in a similar role with a proven track record
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field would be advantageous
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!