Sales Manager

Overview

Canyon Ranch has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts and Woodside, California Wellness Retreat, guests can achieve their goal of living younger longer.

In addition, Canyon Ranch operates North Americas largest day spa at The Venetian hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisure's Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings.

Responsibilities

Location: Must be based in Southern California

Responsible for generating new group business while maintaining existing business and relationships with current clients. Executes and establishes plans and strategies to expand the corporate customer base with inside and outside sales efforts, displaying expert knowledge of the brand, market and offerings to drive maximum revenue. This position reports to the Director of Sales, Marketing and Communications.

Sales Activity: Prepares and implements action plans to ensure effective search of new corporate and social group sales leads and prospects.

Provides timely, accurate, proposals on all Group Requests, while striving to maintain maximum profit margin and preserve rate integrity. Maintains a strong business relationship with all Canyon Ranch group customers. Maintains contact with all clients in the market to ensure high levels of client satisfaction. Oversees administrative staff in the execution of proposals and contracts for all bookings.

Lead Generation: Generates group business for groups through active solicitation, outside sales calls, incoming phone and email inquiries, as well as group leads provided by Regional Sales Managers, past group leads, in-house guests. Meets or exceeds all activity standards for prospecting calls, appointments, presentations, proposals and production

Administrative: Develops a business plan and sales strategy for the corporate and social group market that ensures attainment of company sales goals and profitability.

Provides timely reporting to Director of Sales & Marketing, regarding forecasting and performance. Maintains accurate records of all sales activities, leads and bookings in Salesforce.

Qualifications

• Having a Bachelors Degree is a plus but not required, though a High School Diploma or GED is necessary. (Or any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position)

• You must have at least 2 years of experience as Sales Manager in hotel, resort or destination spa sales.

• Prior experience in both social and corporate markets.

• Location: Be based in the Southern California area

• To be successful in this role, excellent written and verbal communications skills are essential.

• Valid driver's license with an acceptable driving history

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