Sales Manager

Sales Manager

New York, Yonkers

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• Overview

• Success Profile

• Culture

• Trending

• Benefits

• Responsibilities

• Career Path

• Map

• Job Alerts

Overview

As a Leasing and Sales professional, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fellow associates, we are committed to creating an unforgettable experience as a great place to live - and work.

• Full-Time

• Exempt

Success Profile

We have found that the following traits and attributes help lead to a successful future as a Leasing professional.

• Customer Service

• Sales

• Collaboration

• Communication

• Problem-Solving

• Organizational

"Ours is an environment where people from all backgrounds feel they can thrive and do their best work."

Steve, Leasing Consultant

Our Culture

• Our Bold Purpose

We're driven by a bold purpose: creating a better way to live

• All Of Us

All AvalonBay associates play a key role in bringing our purpose to life

• Our Core Values

A Commitment to Integrity

A Spirit of Caring

A Focus on Continuous Improvement

• Our Approach

Promotion from Within

Growth Based on Achievement

Cross Departmental Learning

Professional Development

High-Performance Culture

Associate Recognition

Trending

Our Brands

We have created three distinct apartment community brands based on a deep knowledge of our customers and what they are looking for in an apartment living experience

• Avalon, AVA and eaves by Avalon.

Learn More about our brands.

Benefits

Our benefits packages are created with the flexibility to support associates who are at different stages in their lives and careers.

• Medical

We provide you with four plan options to choose from within the Aetna network.

• Dental

We offer dental coverage through MetLife. Associates have the option to select between the Premier and Basic Plus Plan.

• Vision

Our Vision Service Plan provides benefits for regular eye examinations, glasses or contact lenses, and laser vision care.

• 401(k) Savings Plan

Save a portion of your pay each pay period and invest your savings in your choice of the available investment funds. We match 50% of your contribution up to 8%.

• Recognition & Rewards

Significant discount for all on our incredible apartment homes and rewards programs such as Live2Lease, which awards our star community consultant with bonuses of up to $1,000.

• Career Development

Opportunities to advance your skills and grow your career through promotion.

Responsibilities

Sales Manager

Position Type: Full Time

State: New York City: Yonkers

Zip Code: 10701

Compensation: $75,000 to $85,000 Annually

Additional Compensation: Total Compensation consists of base compensation plus variable bonus

Overview

Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fellow associates, we are committed to creating and unforgettable experiences as a great place to live - and work.

So if you're looking for a rewarding career opportunity with the top property management organization in the country, we'd like to hear from you! We are looking for the right candidate to join our Property Operations Team as a Sales Manager.

The Role

The Sales Manager is primarily responsible for supporting and managing all aspects of the leasing process at large (600+ homes) communities, developing and implementing appropriate sales strategies and practices based on the needs of the community, determining community sales goals, and motivating, coaching and monitoring performance of sales associates in order to achieve community and organizational goals.

Additional responsibilities include but are not limited to:

• Proactively manage the sales process by converting prospect leads into leases; assist with move-ins, lease renewals, and move-outs; ensure that all lease information is accurately and timely recorded according to policy; lease apartments as needed.

• Understand the community's budgeted occupancy, rents and leasing needs and set appropriate weekly and monthly leasing goals for the leasing team; track, monitor, and report progress and overall performance.

• Schedule and delegate workload between Leasing Consultants to ensure work is being completed accurately and in a timely fashion.

• Provide feedback, coaching, and support to the sales team to drive achievement of established goals; hold one-on-one meetings with sales staff.

• Model effective leasing and sales behavior; professionally present and educate residents and prospective residents on layout, amenities, design and features of the community and brand as well as the surrounding area/neighborhood; conduct tours as needed.

• Ensure appropriate resolution of customer service issues; empower effective sales and customer service interactions that results in high level of customer loyalty and satisfaction.

• Oversee the delivery of various resident-oriented services (e.g. package pick-up/delivery, community newsletter, parking passes, etc.)

• Provide pricing recommendations; assist in the completion of Market Survey Reports to be used by the management team to assess the competitiveness of the community.

• Follow all applicable AvalonBay policies and procedures and ensure compliance with federal, state and local laws, specifically Fair Housing regulations.

You Have...

2+ years of sales management experience in multi-family or related property management, retail, hotel front desk or other related field. Bachelor's degree preferred.

How AvalonBay Supports You

We know that our teams are the beating heart of our success and we're committed to showing our appreciation.

We offer:

• Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits for information.

• Growth based on achievement and promotion from within.

• Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).

• A 20% discount on our incredible apartment homes.

• A culture built on purpose and our core values

• A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.

Additional Info

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.  We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

#LI-Onsite

AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice

Job ID 31759

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Career Path

At AvalonBay, you can learn, grow, challenge yourself, and try new things. Our sales & leasing professionals typically advance as follows:

• Leasing Consultant

• Sales and Service Supervisor

• Community Manager