Sales Manager - AD Systems

Allegion Plc Everett , WA 98201

Posted 1 week ago

Sales Manager

  • AD Systems

Job Scope:

The Sales Manager performs several functions that are vital in the maintenance of smooth operations within the Sales Department. Understanding the goals of the Department as a whole, and implementing the necessary processes, procedures and actions to ensure the sales support team is meeting these goals, benefiting Sales, Marketing and the Company. The position is responsible for developing and managing the, inside sales, customer service, & support staff. In addition, this position supports AD System's Business Development Consultants. This may include daily customer contact, fielding calls, answering questions via email and phone, and contacting clients to resolve project issues.

Key Responsibilities:

  • Hire, train, lead and manage inside sales and customer service staff on areas pertaining to the customer experience and use of systems.

  • Communicate - with customers to resolve problems, answer questions, and maintain positive customer relationships.

  • Work closely with stakeholders in the sales process, including internal team members (estimators, project managers, sales, operations) and external customers (vendors, architects, code officials, etc.).

  • Provide technical assistance, issue resolution, lead and sales reporting, and other critical information to Allegion Regional Sales Offices.

  • Perform performance reviews based upon direct observation and obtained feedback. Set goals and corrective action plans as needed.

  • Develop and implement new processes and procedures to enhance the efficiency and accuracy of the department.

  • Coordinate scheduling with Allegion's Customer Experience Technical Services.

  • Manage and monitor production levels in the department.

  • Direct the general flow of daily activities, prioritize multiple tasks and determine modifications, based on quote activities, workloads, customer requests and demands, Business Development Consultant requests, requirements and instructions (products and special pricing) for large project requests, and administrative duties.

  • Resolve sales-related hardware and software system problems. Analyze and determine methods for satisfactory resolution.

  • Maintain a variety of reporting, including monthly progress reports and other sales-related reporting tools.

Required Qualifications & Experience

  • Bachelor's degree preferred.

  • Minimum of (4) years of management related experience in Sales, Manufacturing or Construction Industries. Strong communications and customer service background with supervisory experience is required.

  • Supervisory/Management Excellent leadership skills, organizational skills and the ability to multitask and prioritize under pressure and meet deadlines.

  • Communication Excellent interpersonal and oral and written communication skills, as the position communicates frequently with customers, sales, estimating, project managers, and more..

  • Conflict Resolution Integrity, patience, good listening skills in addressing staff issues and concerns with objectivity and understanding. Using effective reasoning and fairness to resolve issues and create positive solutions.

  • Product Knowledge High level of familiarity of the products and technology associated with doors, framing, and glass. Ability to work with AD System's price configuration systems and other software platforms to provide technical support for the estimating team for processing customer quote requests.

  • Strong attention to detail.

  • Individual Personal

  • Developing and maintaining trusting relationships with staff members and our customers.

  • Strong team orientation, attention to detail, flexibility and initiative.

  • Setting the example for positive work ethics and follow through with dependable and reasonable outcome.

  • Analyze and Review

  • Reviewing daily tasks and offering additional responsibilities and duties based on their abilities and skills to enhance and enrich their position.
  • Accountability and Judgment Ability to evaluate and execute decision making efforts or actions to improve the efficiency of the staff and/or department and being responsible and accountable for these decisions.

  • Follow all safety requirements and keep work area clean and orderly.

  • Works with a broad spectrum of employees, sales staff, customers and supervisors to ensure a quality product. Close interaction with co-workers in the department, and customers daily. Ability to collaborate with the staff to get the jobs completed.

Allegion is a diverse and inclusive environment. We are an equal opportunity employer and we are dedicated to hiring qualified protected veterans and individuals with disabilities. If for any reason you cannot apply through the career site, please click here for special accommodation.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Allegion plc, 2014 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland


Allegion is an equal opportunity and affirmative action employer. Privacy Policy

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Finance Manager Fp26A And Systems


Posted 1 week ago

VIEW JOBS 3/9/2019 12:00:00 AM 2019-06-07T00:00 POSITION SUMMARY: The Finance Manager – FP&A and Systems plays a significant role in both FP&A and controllership across the Corporate Finance team and is responsible for the group's financial reporting and consolidation systems (HFM, SQL, other). This role interacts with senior leadership at Fortive and the Fortive Operating Companies. The successful candidate has a background in Finance/Accounting and Financial Systems, is analytical, process-oriented, self-directed and works with a high sense of urgency. RESPONSIBILITIES: * Perform financial planning and analysis (FP&A) tasks covering both standard procedures and ad hoc requests. Prepares complex financial reports in a timely and accurate manner; and completes individual analytical projects given abstract project guidelines. * Manages ad-hoc requests for analyses and information for Platform CFOs, Corporate Finance, Investor Relations, and Corporate Development. * Acts as resource for Operating Companies' personnel in interpretations of Fortive's policies and procedures. * Executes continuous improvement programs that drive performance gains or reduce risk, working together with Financial Systems Users, Corporate Finance leadership and Consultants. Participate in kaizen events that drive continuous improvement in finance processes and financial systems. * Identifies financial systems issues, researches possible solutions, and drives problem corrections during critical reporting periods. * Works closely with the Corporate Controller, Director FP&A, and Chief Accounting Officer in monthly reporting MAJOR OBJECTIVES AND CRITICAL SUCCESS FACTORS: * Must be hands-on and detail-oriented, but also able to see the big picture. Analyze complicated issues and boil down to the key points, develop action plans and implement. * Must have strong interpersonal and communications skills. This individual will be a strong communicator and a team player who is well versed in the details. * Must have strong managerial courage – ability to make the tough decision, work cross-functionally, and think on feet. This person will be high energy and able to handle conflict. * Capable of operating in a fast-moving, ever changing environment. * Will need to be a quick study who can rapidly adapt to Fortive's culture and gain the confidence of the Fortive Leadership Team. The individual must be able to drive and manage change, be non-political, creative, and possess a passion to excel in a lean, efficient, results-oriented organization. The individual must be a professional who can deliver results. REQUIREMENTS & EXPERIENCE: * BS, BA, or MS Degree in Finance or Accounting is required * CPA is preferred, but not required * Experience in a large international accounting firm is preferred * Experience or demonstrated aptitude with Financial Systems, preferably HFM and SQL Databases * Strong global business perspective with understanding of a multinational organization with multiple business units is preferred * Experience in the financial aspects of acquisitions and divestitures (e.g. due diligence, post-merger integration, etc.) Fortive Everett WA

Sales Manager - AD Systems

Allegion Plc